Senior Industry Tech Consultant

NALCO An Ecolab Company; Dubai; On-site; AED 201,000 - 335,000; Full time

Job summary

NALCO An Ecolab Company in Dubai is seeking an application expert for F&B customers, focusing on brewery operations cleaning, sanitation programs, CIP/COP systems, and hygiene-critical processes. You will audit lines, optimize cleaning, and translate findings into value for customers.

You will collaborate with sales, service teams, and regulatory/commercial groups, lead trials, and train teams on cleaning principles, sanitation, and troubleshooting, while documenting results in CRM.

Qualifications

• Bachelor's degree in engineering, science, biotechnology, chemistry, chemical engineering, mechanical engineering, industrial engineering, or a related technical field.
• Knowledge of brewing processes, cleaning chemistry, sanitation principles, and microbiology.
• Willingness to travel frequently, domestically and internationally. Fluency in English.

Responsibilities

• Conduct on-site technical assessments, hygiene audits, CIP verifications, cleaning performance reviews and troubleshooting activities.
• Translate findings into action plans, service reports and customer value documentation.
• Support sales during customer visits by explaining technical findings and positioning solutions.
• Lead product trials, application testing, cleaning program optimization and new technology introductions.
• Ensure trial objectives, success criteria, operating parameters, safety requirements and customer value are defined.
• Document service activities in CRM using TVD tools.
• Train sales teams, service teams, distributors and customers on F&B applications and cleaning principles.
• Collaborate with marketing, R&D, supply chain, regulatory and commercial teams.
• Use CRM and internal reporting tools to document activities and outcomes.
• Communicate value to customers by translating technical results into business outcomes.
• Stay informed about F&B trends, brewery processes and sensing customer needs.
• Take ownership of Ecolab service tools and identify additional resources to improve delivery.

Skills

F&B applications knowledge

Cleaning chemistry

Sanitation principles

Microbiology knowledge

Audits and troubleshooting

Verbal and written communication

Travel willingness

Education

Bachelor's degree in engineering/science/chemistry/related field

Tools

CRM

TVD tools

Job description

Act as the application expert for F amp B customers with a strong focus on brewery operations cleaning and sanitation programs CIP COP systems bottle washer optimization membrane cleaning and other hygiene-critical processes Connect Ecolab F amp B application solutions product portfolio digital tools and service programs to customer challenges such as food safety microbiological control product quality asset protection water use energy efficiency and total operating cost Partner with local sales engineers CAM BDM and customer technical teams to audit production lines cleaning objects fillers washers tanks heat exchangers and packaging areas to identify improvement opportunities Conduct on-site technical assessments hygiene audits CIP verifications cleaning performance reviews and troubleshooting activities translate findings into clear action plans service reports and customer value documentation Support sales field teams during customer visits by explaining technical findings demonstrating the value of Ecolab programs and positioning solutions in language that connects with brewery beverage dairy and food processing operations Support the sales team with MBR QBR and ABR preparation as needed Lead product trials application testing cleaning program optimization and new technology introductions ensuring trial objectives success criteria operating parameters safety requirements and expected customer value are clearly defined Document service activities in CRM by using TVD tools Train sales teams service teams distributors and customers on F amp B applications cleaning principles brewery hygiene and troubleshooting Collaborate with marketing R amp D supply chain regulatory and commercial teams to support program development localization launch readiness and post-launch technical support Use CRM and internal reporting tools to document technical activities improvement opportunities trial outcomes value delivered customer commitments and follow-up actions Communicate value to customers by translating technical results into clear business outcomes and agreed follow-up actions Stay informed about F amp B trends brewery processes cleaning technologies microbiological control sustainability requirements competitor activity and regional customer needs Take ownership of Ecolab service tools ensure they are used effectively to support application work and proactively identify additional tools or resources needed to improve technical service delivery

Minimum Qualifications

Bachelor's degree in engineering, science, biotechnology, chemistry, chemical engineering, mechanical engineering, industrial engineering, or a related technical field. Knowledge of brewing processes, cleaning chemistry, sanitation principles, and microbiology. Agile, self-driven, results-oriented, and comfortable working in a customer-facing technical role. Excellent verbal and written communication skills. Ability and willingness to travel frequently, both domestically and internationally. Fluency in English is required.

Preferred Qualifications

Hands-on F&B application experience in brewery, beverage, dairy, or food processing, with strong knowledge of cleaning, sanitation, CIP/COP, and hygiene-critical processes. Proven ability to conduct technical audits, troubleshooting, product trials, and cleaning optimization projects at customer sites. Ability to translate technical findings into customer value, including improvements in food safety, microbiological control, production uptime, water, energy, chemical use, and total operating cost.