Marketing & Admin Support

NALCO An Ecolab Company; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

NALCO An Ecolab Company is seeking a Field Service Representative II – Install OR Hygiene to perform hands-on service in the UAE, focusing on cooling towers, water disinfection, and equipment maintenance. You will work in the field, building trusted customer relationships and delivering solutions that protect resources and enhance operational performance.

Role includes installing and maintaining chemical feed equipment, executing hygiene tasks, and supporting Sales Reps with system assurance

Qualifications

• High school diploma or equivalent.
• 2 years of experience in water treatment or an industrial/mechanical environment.
• Current and valid driver's license with no restrictions.
• No immigration sponsorship available for this position.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and escalate issues as required.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts.
• Hygiene: Execute cooling tower cleaning, treatment, and large-scale water disinfection.
• Hygiene: Operate power washers, industrial vacuums, and basic hand/power tools to complete service tasks.

Skills

Mechanical aptitude

Driver's license

Education

High school diploma or equivalent

Associate degree or trade school certification

Tools

Microsoft Office Suite

Job description

Ecolab is seeking a (Field Service Representative II Install OR Hygiene) where your hands‑on skills and customer‑first mindset will help shape a more sustainable future. You ll be part of a purpose‑driven team that supports water treatment and disinfection systems across a variety of industries. You ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

How You ll Make an Impact (add/remove applicable job duties):

• Deliver expert service and support for cooling tower cleaning and water disinfection

• Provide technical support and escal…

• Build strong relationships with customers and promote best practices

• Ensure full compliance with safety policies and procedures

• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans

• Provide technical support to customers; identifying and resolving customer pain points, escalating as required

• (Install:) Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts

• (Hygiene:) Execute cooling tower cleaning, treatment, and large‑scale water disinfection

• (Hygiene:) Operate power washers, industrial vacuums, and basic hand/power tools to complete service tasks

Position Details:

• This position will be based in (CITY, STATE)

• The territory for this position covers a (XX) mile radius

• Targeted accounts are within the (specific division ex: manufacturing, global high tech, downstream, etc.) industries

• Up to (XX)% overnight travel

Desired Candidate Profile

• High school diploma or equivalent

• 2 years of experience in water treatment or an industrial/mechanical environment

• Position requires a current and valid Driver s License with no restrictions

• No immigration sponsorship available for this position

Preferred Qualifications:

• Associate s degree or trade school certification

• Demonstrated mechanical aptitude

• Experience in water treatment or specialty chemical industry

• Familiarity with boilers, cooling towers, and wastewater treatment systems

• Proficiency with Microsoft Office Suite