Senior Housekeeping Supervisor

InterContinental Hotels Group; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

Join a pre-opening cluster of hotels in Dubai as a Senior Housekeeping Supervisor. You'll lead the housekeeping team, ensuring exceptional service standards while collaborating closely with management. This role requires at least 3 years of experience in a 4-star hotel environment and fluency in English. Enjoy a competitive salary and be part of the global IHG family, dedicated to creating memorable experiences for guests.

Benefits

Competitive salary

Benefits

Qualifications

• At least 3 years of experience in the 4-star hotel industry in housekeeping.

Responsibilities

• Lead the day-to-day operation of the housekeeping department.
• Handle guest concerns and maintain service standards.
• Collaborate with the Housekeeping Manager.

Skills

Fluent English

Tools

Microsoft Office

Opera

Job description

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests' stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.

The Holiday Inn & Staybridge Suites Dubai Business Bay, a pre-opening cluster of hotels, is looking for an experienced Senior Housekeeping Supervisorto join their extraordinary team!

Conveniently located in the heart of Dubai’s Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai Mall, renowned Jumeirah Beach, and with convenient access to all of Dubai’s world-leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay will include 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.

YOUR DAY TO DAY

Your responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly, and engaging service.
• Collaborate closely with the Housekeeping Manager to enhance teamwork and efficiency.
• Lead the day-to-day operation of the department to ensure service standards are followed.
• Handle Guest concerns and react accordingly, logging and notifying the proper areas, and complying with the Company’s Corporate Code of Conduct.
• Assist with the preparation of efficient departmental work schedules.
• Actively participate in daily briefing, daily warm-up up and department meetings as well as contribute to on-the-job training and maintain records of the colleagues.
• Ensure Room Attendants are informed daily about priorities in their section.
• Follow departmental policies and procedures.
• Report necessary maintenance items to the Engineering department.
• Follow all safety and sanitation policies.

WHAT WE NEED FROM YOU

• At least 3 years of experience working in the 4-star hotel industry in a housekeeping environment
• Must speak fluent English
• Knowledge of Microsoft Office and Opera

WHAT WE OFFER

We'll reward all your hard work with a competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.