Senior Hotel Laundry Manager

Universal Group; Abu Dhabi; On-site; AED 134,000 - 201,000; Full time

Job summary

Dusit is seeking a senior Laundry Department lead to uphold the highest standards of guest laundry and dry cleaning services. You will manage safety, supervise staff, and drive performance while coordinating with hotel leadership to maintain cleanliness and efficiency of the laundry area.

The role requires deep knowledge of laundry techniques, equipment, and strict confidentiality in handling guest items, with focus on guest satisfaction and operational excellence.

Qualifications

• Excellent English communication skills, both written and verbal.
• Attention to detail in linen handling and cleaning processes.
• Strong interpersonal skills for staff supervision and guest interaction.
• Experience supervising laundry teams and coordinating shift rosters.

Responsibilities

• Maintain high standards in guest laundry/dry cleaning to ensure satisfaction.
• Ensure safety standards are met in the work environment.
• Evaluate department performance and provide training to staff.
• Oversee training to improve productivity and knowledge of staff.
• Ensure proper handling and storage of chemicals and linen quality control.

Skills

English communication

Detail-oriented

Interpersonal skills

Supervisory experience

Education

Bachelor degree

Job description

Dusit is seeking a senior Laundry Department lead to uphold the highest standards of guest laundry and dry cleaning services. You will manage safety, supervise staff, and drive performance while coordinating with hotel leadership to maintain cleanliness and efficiency of the laundry area.

The role requires deep knowledge of laundry techniques, equipment, and strict confidentiality in handling guest items, with focus on guest satisfaction and operational excellence.