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A leading hotel chain in Dubai seeks a Guest Experience Expert to create memorable experiences during guest stays. The role requires no prior experience but emphasizes professionalism, adherence to company policies, and the ability to engage actively in tasks. Candidates must hold a high school diploma or equivalent. Join a diverse workforce and contribute to delivering exceptional service.
Our jobs aren’t just about giving guests a smooth checkin and checkout. Instead we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in there are a few things that are critical to success: creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.
Required Experience:
Senior IC
Marriott International is an equal opportunity employer and believes in hiring a diverse workforce and sustaining an inclusive environment. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.