Senior Gemstone Jewelry Retail Lead

Caliberly; Dubai; On-site; AED 250,000 - 450,000; Full time

Benefits offered by this job

UAE residence visa

Medical insurance

Job summary

Caliberly in Dubai, UAE is seeking a Senior Sales Retail – Gemstone to drive sales of coloured gemstone jewellery across retail channels. You will build relationships with high‑value clients, achieve targets and deliver exceptional customer experiences.

The role requires 5–8+ years in luxury jewellery retail, strong CRM skills and expertise in emeralds, rubies and sapphires. A UAE residence visa and medical insurance are provided as part of the benefits package.

Qualifications

• 5–8+ years of experience in retail sales or luxury jewellery.
• Proven track record of achieving retail sales targets.
• Experience selling jewellery, gemstones, watches or premium products.
• Strong CRM and client acquisition experience.
• Knowledge of retail operations, merchandising and inventory management.
• Experience in upselling, cross-selling and repeat business.
• Excellent communication, negotiation and interpersonal skills.
• Fluent English, written and spoken.

Responsibilities

• Drive retail sales of gemstone jewellery and achieve sales targets across retail channels.
• Identify and develop new sales opportunities in retail markets.
• Build relationships with customers to generate repeat business.
• Provide personalised jewellery recommendations based on gemstone type, quality and budget.
• Oversee store operations, displays and stock management to ensure smooth functioning.
• Support promotions, launches and seasonal campaigns.
• Coach retail staff on product knowledge and selling techniques.

Skills

Strong communication

Negotiation skills

Interpersonal skills

Tools

MS Office

POS systems

Job description

Caliberly in Dubai, UAE is seeking a Senior Sales Retail – Gemstone to drive sales of coloured gemstone jewellery across retail channels. You will build relationships with high‑value clients, achieve targets and deliver exceptional customer experiences.

The role requires 5–8+ years in luxury jewellery retail, strong CRM skills and expertise in emeralds, rubies and sapphires. A UAE residence visa and medical insurance are provided as part of the benefits package.