Senior Enterprise Solutions Engineer

TeamViewer; Dubai; On-site; USD 60,000 - 90,000; Full time

Job summary

Join TeamViewer as a Solutions Engineer, fostering innovation through technologies like Augmented Reality and AI. In this role, you'll partner with the Americas Sales Team to enhance warehouse operations and streamline supply chain workflows, aligning solutions with customer needs and driving measurable results.

Qualifications

• Deep understanding of warehouse processes and solutions integration.
• Experience with product demonstrations and customer engagement.

Responsibilities

• Develop expertise in warehouse processes to improve productivity.
• Deliver product demonstrations and engage with customers to identify needs.
• Collaborate with teams for custom workflows and solution design.

Skills

Warehouse Domain Expertise

Customer Engagement

Solution Design

Market Awareness

Job description

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

As a Solutions Engineer, you will serve as a trusted technical and business partner to the Americas Sales Team, helping enterprise customers solve operational challenges with TeamViewer Frontline. This role places a strong focus on warehouse and supply chain workflows, one of our fastest-growing areas. You will also support additional use cases across manufacturing, field service, and remote support. Your focus will be aligning TeamViewer s capabilities with customer needs across both IT and OT environments. You will engage directly with prospects and customers to understand their goals, lead tailored product demonstrations, and guide proof-of-concept initiatives. You will work closely with sales, product, and technical teams to design and deliver solutions that drive productivity, streamline operations, and achieve measurable results.

Responsibilities

• Warehouse Domain Expertise: Develop a deep understanding of warehouse processes (e.g., picking, packing, inventory control, replenishment) and how TeamViewer s solutions integrate with Warehouse Management Systems (WMS) to improve productivity and accuracy.
• Presentations & Demos: Deliver product demonstrations, workshops, and proof-of-concept engagements that show how our solutions address real-world challenges and deliver measurable value.
• Customer Engagement: Participate in discovery conversations to identify customer needs, challenges, and goals, and translate these into clear, actionable solutions.
• Solution Design: Collaborate on the development of custom workflows and demo environments that reflect customer use cases. Clearly articulate how TeamViewer delivers value through ease of use, system performance, and seamless integration.
• Collaboration: Work closely with Product Management, Customer Success, and R&D to ensure that proposed solutions are technically sound, scalable, and aligned with customer objectives.
• Market Awareness: Stay informed on industry trends, competitive offerings, and evolving technologies across IT and OT environments. Share relevant insights to support internal knowledge sharing and customer conversations.
• Partner Enablement: Support joint demos and customer engagements with strategic partners. Assist in showcasing TeamViewer technologies as part of integrated, customer-centric solutions.
  
  

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