Senior Engineer - Service Sales

Al Ghurair Investment LLC; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to drive growth in the elevator service sector. This role involves developing strategic sales plans, identifying new business opportunities, and building strong relationships with key stakeholders. The ideal candidate will have a strong background in service sales, excellent communication skills, and a passion for exceeding sales targets. Join a forward-thinking company where your contributions will directly impact customer retention and revenue generation, making a difference in the service department's success.

Qualifications

• Minimum Bachelor Degree with relevant service sales experience.
• Strong communication and negotiation skills required.

Responsibilities

• Develop and execute strategic sales plans to expand service sales.
• Build and maintain relationships with FM companies and contractors.

Skills

Sales Strategy Development

Customer Relationship Management

Negotiation Skills

Market Analysis

Education

Bachelor's Degree

Bachelor's Engineering Degree

Job description

To drive profitable growth in the elevator service sales sector by developing strong relationships, securing new contracts, and exceeding sales targets for service offerings. This role plays a key part in maximizing customer retention and revenue generation for the company's service department.

Strategic :

Develop and execute strategic sales plans to expand the service sales portfolio. Identify new business opportunities within the Facilities Management (FM) sector, existing customer base, and contractor networks. Analyze market trends and competitor activity to develop competitive service packages.

Operational :

Build and maintain strong relationships with FM companies, building owners, contractors, and vertical transportation consultants. Identify customer needs and recommend appropriate service solutions (e.g., preventative maintenance contracts, modernization projects). Prepare compelling proposals and quotations with competitive pricing and terms. Oversee the order booking process and ensure smooth project handoff to the service team.

People Management :

Being customer-oriented, coordinate with internal stakeholders to meet customer requirements. Go the extra mile to meet commitments. Coordinate with the site team for material delivery from technicians to contractors.

Product / Process Improvement :

Strategically position the products fit for customer requirements. Provide feedback to the manufacturer for product upgrades as per customer requirements. Suggest market challenges to the business.

Desired Candidate Profile :

• Minimum Bachelor Degree & relevant service sales experience.
• Preferred Bachelor's Engineering degree (or equivalent) with service sales background and relevant product and service sales certifications.
• Strong communication and negotiation skills.