Key Accountabilities
- Manage low to high risk contracts, including governance, risk performance, and financial operations management.
- Develop contract drafts and procurement documentation, including contract management plans.
- Use procurement systems to maintain accurate contract records, including contract spend, contractor performance, risk, and outcomes.
- Monitor and report on contract performance against KPIs and requirements, undertaking corrective actions as needed.
- Conduct market research and apply findings to manage and inform contract decisions.
- Validate invoices and reports, ensuring payment schedules are met.
- Assess and prepare contract variations and exemption requests, making decisions based on risk.
- Prepare for and facilitate straightforward contract negotiations.
- Interpret contract requirements, terms, and conditions, ensuring all parties understand and fulfill their responsibilities.
- Develop and maintain effective relationships with suppliers and customers.
- Liaise with suppliers and customers to resolve routine contractual issues and escalate complex issues.
- Review and evaluate expiring contracts to inform future procurement strategy.
- Apply and advise on processes for exercising extension options, contract expiry, and transition management.
- Ensure compliance with government and agency disposal procedures.
- Develop documentation including contract services management plans aligned with organizational goals and legal requirements.
Qualifications, Experience, and Skills
- Qualifications: Bachelor of Science in Telecommunication Engineering or related field; Leadership and management certifications.
- Experience: Minimum 4-5 years in a Telecom industry role involving Telecom Services; Performance understanding of telecom domains; Advanced understanding of contracts, SLAs, KPIs, and service monitoring; Proven experience in support contract execution management.
- Skills: Leadership in large transformation projects; Team leadership; Strong negotiation and facilitation; Vendor management; Governance and financial management; Multicultural environment management; Fluent in English; Arabic is an advantage.
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