Senior Dynamics 365 CRM & Power Platform Architect

Brainlake Advertising LLC; United Arab Emirates; On-site; AED 400,000 - 700,000; Full time

Job summary

Brainlake Advertising LLC in the UAE seeks a highly technical Dynamics 365 CRM Solution Architect to lead design and delivery of enterprise customer engagement platforms for large organizations.

This hands-on, client-facing role requires guiding delivery teams through production-ready, scalable solutions, shaping target architecture across Dynamics 365 and Power Platform, and ensuring alignment with business goals and governance standards.

Qualifications

• 10+ years in enterprise technology with 6+ years architecting on Dynamics 365 CE/CRM.
• Led end-to-end Dynamics 365 implementations on large multi-workstream programmes.
• Experience in a consulting or systems integration environment, delivering for enterprise clients in a structured, client-facing delivery model.
• Deep hands-on expertise in Dynamics 365 and Dataverse, including data modelling, the security model, business process flows, plugins, and the Web API.
• Strong working knowledge of the Power Platform and its governance, including environments, DLP policies, and the CoE approach.
• Solid integration and Azure skills, including Logic Apps, Azure Functions, Service Bus, API Management, and Azure Synapse Link / Microsoft Fabric.
• Experience leading data migration from legacy CRM platforms (for example, older Dynamics versions or Salesforce).
• The ability to communicate architecture clearly to senior business stakeholders and technical teams alike.
• Comfort working independently in a contract capacity and getting productive quickly within established client teams.

Responsibilities

• Lead discovery with business and technology stakeholders to understand objectives, current-state processes, and customer engagement requirements.
• Define end-to-end target architectures across Dynamics 365 Sales, Customer Service, Field Service, and Customer Insights (Data and Journeys).
• Translate business requirements into scalable, secure, and maintainable solutions, balancing configuration, low-code, and custom development.
• Make and document key architectural decisions, including fit-gap and out-of-the-box vs. custom approaches, environment strategy, data model design, and the security model.
• Design the Dataverse data model, the security architecture (business units, security roles, teams, field-level security), and the approach to data migration from legacy CRM systems.
• Design integrations between Dynamics 365 and enterprise platforms such as ERP (including Finance & Operations), marketing, telephony, identity, and data platforms, using Azure Integration Services, APIs, and event-driven patterns.
• Define the solution approach across the Power Platform, including Power Apps, Power Automate, Power Pages, and Copilot Studio.
• Provide technical leadership to development teams, including design and code reviews for plugins, PCF controls, and custom workflows, development standards, and ALM through Azure DevOps or Power Platform Pipelines.
• Ensure solutions meet performance, scalability, security, and data privacy requirements, including regional data residency where applicable.
• Contribute to solutioning, estimation, and scoping of new phases and change requests.
• Prototype and validate approaches before full implementation to reduce delivery risk.
• Identify opportunities to use Copilot and AI capabilities across Dynamics 365 and the Power Platform where they create real business value.
• Advise clients on platform roadmap, licensing implications, and adoption best practice.
• Produce high-quality architecture artefacts, including solution designs, integration specifications, data models, and technical decision records.
• Collaborate with functional consultants, data, integration, and delivery leads throughout discovery, design, build, and optimization.

Skills

Dynamics 365 CE

Dataverse

Security model

Power Platform governance

Azure integration

Data migration

Stakeholder communication

Architectural reviews

Tools

Logic Apps

Azure Functions

Service Bus

API Management

Azure Synapse

Power Platform Pipelines

Job description

Brainlake Advertising LLC in the UAE seeks a highly technical Dynamics 365 CRM Solution Architect to lead design and delivery of enterprise customer engagement platforms for large organizations.

This hands-on, client-facing role requires guiding delivery teams through production-ready, scalable solutions, shaping target architecture across Dynamics 365 and Power Platform, and ensuring alignment with business goals and governance standards.