Senior Delivery Leader in Banking QA + QE experience (UAE Region)
Qualitykiosk Technologies
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Job summary
Qualitykiosk Technologies is seeking a Banking Delivery Leader with over 18 years of experience in banking projects. This role involves managing a large portfolio of delivery programs and driving technical excellence in the banking sector.
The ideal candidate will have strong skills in Technical Program Management, and experience with AI and automation, particularly in the Middle East market.
Join Qualitykiosk Technologies and be part of a pioneering organization dedicated to quality engineering and digital transformation.
Qualifications
- 18+ years of experience in QA/QE Service Delivery within BFSI/Banking.
- Proven expertise in managing large-scale delivery for Middle East clients.
- Exceptional communication skills for stakeholder engagement.
Responsibilities
- Lead AI and GenAI integration in banking services.
- Manage a portfolio of 25+ parallel projects.
- Drive P&L accountability and govern CXO-level relationships.
Skills
Education
Job description
Qualitykiosk Technologies is looking for Banking Delivery Leaders with 18+ years of experience in delivering and managing banking projects.
- 18+ years in QA/QE Service Delivery within BFSI/Banking
- Experience managing large delivery programs for Middle East Banking clients
- Strong Technical Program Management (TPM) expertise
- Exposure to AI/GenAI, Automation, DevOps and Digital Transformation
- Proven success in stakeholder management, business growth and delivery governance
QualityKiosk Technologies is one of the world's largest independent Quality Engineering (QE) providers and digital transformation enablers. Headquartered in Navi Mumbai, India, we serve over 254+ global clients across 25 countries with a workforce of 3,700+ employees. We are pioneers in IP-led quality assurance, recognized by Gartner and Forrester, and were named 'Best IT Employer of the Year' in 2023.
The Service Delivery Partner (Banking QE) is a high-impact leadership role focused on driving technical excellence and innovation across our India Banking practice. You will transition traditional testing portfolios into AI-led, autonomous quality ecosystems while serving as a Technical Program Manager for complex, large-scale banking transformations.
- GenAI Integration: Lead the deployment of Generative AI tools to automate test case generation, synthetic data creation, and self-healing automation.
- AI Evaluation: Establish frameworks for the quality assurance of AI/ML models within the banking sector, ensuring model reliability and compliance.
- Predictive QA: Utilize machine learning analytics to identify high-risk code areas and transition the delivery model from reactive testing to proactive prevention.
- Shift-Left Implementation: Drive QE involvement into the earliest stages of the SDLC (Requirements & Design) to ensure "Testability" is architected into the product
- Complex Delivery: Manage a portfolio of 25+ parallel projects across Digital, Core Banking, and Middleware with a focus on automation-first outcomes.
- DevOps-CT: Orchestrate Continuous Testing (CT) within CI/CD pipelines, integrating automated quality gates into the developer workflow.
- Ambiguous Environments: Navigate complex technical landscapes including data migration and middleware testing where documentation may be sparse.
- P&L Accountability: Ownership of a large revenue portfolio with full responsibility for margins, DSO and manpower planning.
- Outcome-Based Deals: Convert BAU engagements into multi-year, BVR-led (Business Value Realization) and outcome-based contracts.
- CXO Governance: Act as a technical consultant to Bank CIOs/CTOs, presenting integrated program-level executive reporting.
- Sales Collaboration: Work with the Sales team on revenue forecasting, proposals, and SOW definitions for new and existing accounts.
- Scale: Lead and mentor a cross-functional team of 400+ members, including Project Managers, Test Leads, and Seasoned Bankers.
- Domain Excellence: Lead Banking Domain & Process CoEs to standardize testing across Retail, Corporate, SME, and Rural banking lines.
- Coaching: Foster a culture of innovation, continuous improvement, and technical curiosity within the delivery team.
- Experience: 18+ years of rich experience in Service Delivery for testing projects within the BFS segment.
- Geography: Proven expertise in managing large-scale delivery specifically for the Middle East market, with exposure to other geographies.
- Technical Depth: Strong Technical Program Management (TPM) skills; ability to "roll up sleeves" to solve technical roadblocks.
- Education/Fundamentals: Deep understanding of Agile methodologies, P&L management, and end-to-end accountability.
- Communication: Exceptional verbal and written communication skills for stakeholder management.
Breaks down complex card processing scenarios into testable conditions with precision.
Confidently engages with CXO-level and technical stakeholders; articulates QA value clearly.
Takes end-to-end accountability for quality outcomes across large, multi-stream engagements.
Actively develops team capability; fosters a culture of quality and continuous improvement.
Thrives in dynamic project environments; comfortable with shifting priorities and ambiguity.
Maintains high rigour in requirement review, test design, and defect documentation.
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