Senior Coordinator - Product Compliance

Chalhoub Group; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player in luxury retail is seeking a Regulatory Expert to lead a product registration team. This role involves ensuring compliance with market regulations, building relationships with government agencies, and managing a database for regulatory documentation. Join a diverse and inclusive environment that values innovation and sustainability, and take part in shaping the future of luxury retail. The Group offers enriching experiences, learning opportunities, and a competitive benefits package, making it an exciting place to grow your career.

Benefits

Health Care

Child Education Contribution

Remote Working Policies

Flexible Working Policies

Employee Discounts

Qualifications

• Strong understanding of market and regulatory environments.
• Ability to manage and support a product registration team.

Responsibilities

• Lead the product registration team to secure market authorizations.
• Ensure compliance with state and customs regulations.
• Train and support team members in their tasks.

Skills

Regulatory Expertise

Collaboration Skills

Communication Skills

Supply Chain Management

Education

Bachelor's Degree in Business or Related Field

Job description

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

The purpose of this role is to provide regulatory expertise and support to enable product compliance for market authorizations, customer value, and competitive position. He/She will be leading the product registration team successfully to meet group objectives.

1. Ensure completion of product registration to secure market authorizations.
2. Monitor all state, customs, and other applicable regulations are followed while fulfilling service requirements.
3. Build relationships with government agencies and the businesses.
4. Monitor services are executed in accordance with the processes, terms, and timeframes defined by management.
5. Collate, document, and distribute all technical and regulatory documentation internally and externally.
6. Provide subject matter expertise in regulations related to Beauty, Fashion, Gifts, and Food products.
7. Monitor and report performance levels through KPIs.
8. Ensure Business Units are accurately billed as per price list for the services provided.
9. Manage Database and report all required information to the management.
10. Resource Management.
11. Train, guide, and support team members to carry out required tasks.
12. Ensure department strength is adequately managed to meet seasonal peaks and holidays.
13. Provide feedback to team members and conduct Performance Appraisal Review meetings.
14. Immediately report to management, investigate, and correct any breach in the Integrated Management System (ISO 9001, 14001, and OHSAS 18001) Quality, Health & Safety, and Environmental procedures, Company policies, or Security protocols.

What you’ll need to succeed

• Understanding of market and regulatory environments
• Strong collaboration and communication skills
• Familiarity with supply chain and stakeholder management

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.

We Invite All Applicants to Apply

It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.