Senior Controller - Dispatch

Star Services LLC; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Tanqeeb is seeking a Dispatch Supervisor in the United Arab Emirates to coordinate daily dispatch activities for finished steel products, plan according to orders, and collaborate with multiple internal teams. The role requires experience in steel dispatch, SAP/ERP, and strong attention to detail for accurate documentation and traceability.

Responsibilities include supervising loading, ensuring compliance with safety standards, maintaining dispatch records, and generating regular reports.

Qualifications

• Diploma or Bachelor in Logistics, Supply Chain, Commerce, Business Administration, or related discipline.
• Technical qualification with steel industry experience may be considered.
• 5–8 years of dispatch, logistics, warehouse, finished goods, or material control experience.
• Steel plant/steel mill/rolling mill experience strongly preferred.

Responsibilities

• Coordinate and control daily dispatch activities for finished steel products.
• Plan and monitor dispatches according to approved customer orders and delivery schedules.
• Coordinate with Sales, Planning, Production, Warehouse, Quality, Weighbridge, Transporters, and Security teams.
• Verify material grade, size, quantity, heat number, bundle number, and customer requirements before dispatch.
• Ensure correct material is allocated and released against the relevant sales order/delivery document.
• Monitor loading of finished steel products onto trucks/trailers using cranes or other material-handling equipment.
• Ensure proper stacking, identification, tagging, bundling, and loading of steel products.
• Verify weighbridge readings and reconcile actual dispatched quantity against dispatch documents.
• Prepare and verify dispatch documents such as delivery notes, material dispatch records, weighment slips, invoices, gate passes, and other required documents.
• Monitor vehicle reporting, loading status, documentation, and gate-out time.
• Coordinate with transporters and drivers regarding vehicle placement, loading, and dispatch schedules.
• Maintain accurate dispatch records and update ERP/SAP systems where applicable.
• Monitor pending, completed, and delayed dispatches and issues to the concerned department.
• Reconcile physical finished-goods stock with system records and investigate discrepancies.
• Ensure proper traceability of finished steel products from production/warehouse to customer dispatch.
• Prepare daily, shift-wise, and monthly dispatch reports.
• Monitor loading delays, vehicle turnaround time, dispatch quantity, and pending orders.
• Ensure compliance with company procedures, customer requirements, and applicable safety standards.
• Support stock audits, physical verification, and reconciliation activities.
• Maintain proper housekeeping and ensure safe working practices in the dispatch area.
• Supervise and guide dispatch coordinators, operators, contract manpower, and support staff as required.

Skills

Dispatch coordination

Logistics planning

SAP/ERP

Truck loading supervision

Safety compliance

Education

Diploma/Bachelor in Logistics

Tools

ERP systems (SAP)

Job description

• Coordinate and control daily dispatch activities for finished steel products.

• Plan and monitor dispatches according to approved customer orders and delivery schedules.

• Coordinate with Sales, Planning, Production, Warehouse, Quality, Weighbridge, Transporters, and Security teams.

• Verify material grade, size, quantity, heat number, bundle number, and customer requirements before dispatch.

• Ensure correct material is allocated and released against the relevant sales order/delivery document.

• Monitor loading of finished steel products onto trucks/trailers using cranes or other material-handling equipment.

• Ensure proper stacking, identification, tagging, bundling, and loading of steel products.

• Verify weighbridge readings and reconcile actual dispatched quantity against dispatch documents.

• Prepare and verify dispatch documents such as delivery notes, material dispatch records, weighment slips, invoices, gate passes, and other required documents.

• Monitor vehicle reporting, loading status, documentation, and gate-out time.

• Coordinate with transporters and drivers regarding vehicle placement, loading, and dispatch schedules.

• Maintain accurate dispatch records and update ERP/SAP systems where applicable.

• Monitor pending, completed, and delayed dispatches and ___ issues to the concerned department.

• Reconcile physical finished-goods stock with system records and investigate discrepancies.

• Ensure proper traceability of finished steel products from production/warehouse to customer dispatch.

• Prepare daily, shift-wise, and monthly dispatch reports.

• Monitor loading delays, vehicle turnaround time, dispatch quantity, and pending orders.

• Ensure compliance with company procedures, customer requirements, and applicable safety standards.

• Support stock audits, physical verification, and reconciliation activities.

• Maintain proper housekeeping and ensure safe working practices in the dispatch area.

• Supervise and guide dispatch coordinators, operators, contract manpower, and support staff as required.

Educational Qualification

• Diploma / Bachelor's Degree in Logistics, Supply Chain, Commerce, Business Administration, or a related discipline.

• Technical qualification with relevant steel industry experience may also be considered.

Desired Candidate Profile

1. 5–8 years of experience in dispatch, logistics, warehouse, finished goods, or material control.

2. Experience in a steel plant / steel mill / rolling mill is strongly preferred.

3. Experience handling finished steel products such as bars, rebars, sections, wire rods, coils, billets, or other long/flat products will be an advantage.

4. Experience with SAP/ERP, weighbridge, dispatch documentation, stock reconciliation, and vehicle coordination is preferred.