Senior Compliance Manager

We are looking for an ambitious and experienced senior compliance professional to join the Amazon Payments Europe (APE) Compliance Office team to invent simple solutions to difficult regulatory issues.

The Senior Compliance Manager is a critical role within the APE Compliance Office team, responsible for providing Compliance subject matter expertise, advisory and oversight in relation to payment services regulations.

Key job responsibilities

The Senior Compliance Manager is responsible for ensuring Amazon's operations and products adhere to Payment Services Regulations and compliance requirements across the European Union, specifically Luxembourg. This role serves as a subject matter expert, providing guidance and oversight to the business on managing compliance risks.

Key Responsibilities:

Regulatory Compliance:

1. Identify and assess applicable EU and Luxembourg Payment Services laws and regulations including PSD2 and applicable AML/CFT laws;
2. Conduct gap analyses to determine areas of non-compliance and advise on required changes to Amazon's business practices;
3. Collaborate with Legal, Risk, and business stakeholders to develop and maintain compliance policies and control frameworks.

1. Provide accurate and timely second-line compliance advice to the business, in conjunction with stakeholders;
2. Assess compliance risks and determine compliance requirements within new and existing business propositions and product launches;
3. Guide the business on managing and mitigating identified risks through appropriate controls and mitigation strategies.

1. Act as the subject matter expert and point of contact for the business on key regulatory topics;
2. Lead projects within the Compliance organization and contribute to business projects related to compliance matters such as PSD2 and DORA;
3. Provide regulatory advisory and oversight on areas such as outsourcing, major incident management, regulated complaints handling, horizon scanning, and conflicts of interest.

1. Monitor and report on compliance risks and issues, collaborating with internal risk management teams (Risk Management, InfoSec) to identify necessary mitigation steps;
2. Assist in the provision of regulatory reporting to the Commission de Surveillance du Secteur Financier (CSSF), Banque Centrale du Luxembourg (BCL), and other regulators as required.

1. Create and deliver training programs on compliance matters to the Compliance organization and the wider Amazon business;
2. Foster a culture of compliance and risk awareness across the organization;

1. Extensive knowledge of PSR, compliance frameworks, and best practices applicable to Amazon's operations in the EU and Luxembourg;
2. Strong analytical and problem-solving skills, with the ability to conduct comprehensive risk assessments and propose effective mitigation strategies;
3. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders;
4. Project management experience, with the ability to lead and contribute to compliance-related projects;
5. Proficiency in creating and delivering training programs on compliance topics;
6. Relevant professional certifications or qualifications in compliance, risk management, or related fields are preferred;

Desired Candidate Profile

1. Professional auditing qualification, or similar risk or compliance credentials;
2. Experience with SQL and Excel;
3. Experience in program requirements definition, together with data and metrics leveraging to drive improvements;