Senior Complex Program Manager - Hybrid Delivery & Impact

Kyndryl; Dubai; Hybrid; AED 300,000 - 420,000; Full time

Job summary

Kyndryl in Dubai is seeking a Complex Program Manager to lead large-scale, multi-workstream programs, turning strategy into coordinated execution. You will oversee interdependencies, governance, and measurable outcomes across scope, schedule, cost, and risk.

The role requires senior-level experience with complex programs, strong governance, and the ability to align stakeholders while delivering integrated results for customers and the business.

Qualifications

• Proven experience leading complex programs with multiple concurrent projects and interdependencies.
• Expertise in program governance, planning, risk management, and delivery controls.
• Demonstrated ability to manage program financials, including forecasts, budgets, and trade offs.
• Experience coordinating and influencing project managers and cross functional teams without direct authority.
• Ability to translate strategic objectives into executable program plans with clear outcomes and milestones.
• Experience using data, dashboards, and metrics to manage program performance and predict risks.
• Ability to operate effectively in environments with changing priorities while maintaining delivery focus.

Responsibilities

• Define the program vision, outcomes, success measures, and roadmap aligned to customer and business objectives.
• Lead multiple interconnected projects, managing dependencies, sequencing, and tradeoffs across scope, schedule, and resources.
• Establish and run program governance, including cadence, reporting, risk management, and decision escalation paths.
• Provide direction and support to project managers, ensuring consistency in delivery approach, standards, and execution.
• Manage program level financials including forecasting, tracking, and alignment to approved commitments.
• Identify, assess, and mitigate cross project risks and issues before they impact outcomes.
• Use data and program metrics to track progress, predict outcomes, and inform decisions.
• Engage stakeholders at multiple levels to maintain alignment, transparency, and shared accountability.
• Ensure program deliverables meet agreed quality, compliance, and customer expectations.

Skills

Complex programs

Program governance

Risk management

Forecasting & budgets

Cross-functional leadership

Data-driven decisions

Agile/hybrid delivery

Influencing without authority

Job description

Kyndryl in Dubai is seeking a Complex Program Manager to lead large-scale, multi-workstream programs, turning strategy into coordinated execution. You will oversee interdependencies, governance, and measurable outcomes across scope, schedule, cost, and risk.

The role requires senior-level experience with complex programs, strong governance, and the ability to align stakeholders while delivering integrated results for customers and the business.