Senior Client Advisor – Luxury Fine Jewellery

HRsource; Abu Dhabi; On-site; AED 70,000 - 110,000; Full time

Job summary

We are recruiting Client Advisors and Senior Client Advisors for an internationally renowned fine jewellery brand in Abu Dhabi. You will manage the complete client journey, from initial brand introduction to developing long-term relationships and repeat business.

You will develop an excellent understanding of the jewellery, craftsmanship, and heritage of the house to provide informed and personalised advice, while achieving boutique sales targets and contributing to overall performance.

Qualifications

• In-store luxury retail sales experience is required.
• Fine jewellery or high jewellery experience is highly relevant.
• Proven track record of achieving individual sales objectives.
• Experience building and maintaining long-term client relationships.
• Client-focused approach to selling.
• Confident communication with a diverse client base.
• Strong interpersonal and relationship-building skills.
• Commercial awareness and results-focused mindset.
• Excellent presentation and attention to detail.
• Ability to work effectively as part of a boutique team.
• Good organisation and follow-up skills.
• Proactive approach to developing new business.

Responsibilities

• Provide a highly personalised level of service to every client.
• Develop knowledge of the brand's fine jewellery collections, craftsmanship and heritage.
• Understand client requirements and provide product recommendations.
• Build and maintain long-term relationships with existing clients.
• Proactively develop new client relationships and business opportunities.
• Manage your client portfolio and communicate regularly with clients.
• Achieve sales objectives and contribute to boutique performance.
• Identify opportunities for cross-selling and high-value client relationships.
• Follow up with clients after appointments, events and purchases.
• Support private appointments and important client visits.
• Introduce new collections to relevant clients.
• Use CRM systems effectively and keep client data updated.
• Collaborate with colleagues to maximise opportunities across the boutique.

Skills

Luxury retail experience

Client relationship building

Sales targets

CRM usage

Communication with diverse clients

Interpersonal skills

Presentation and attention to detail

Team player in boutique environment

Proactive business development

Discretion with clients

Job description

We are recruiting Client Advisors and Senior Client Advisors for an internationally renowned fine jewellery brand in Abu Dhabi. You will manage the complete client journey, from initial brand introduction to developing long-term relationships and repeat business.

You will develop an excellent understanding of the jewellery, craftsmanship, and heritage of the house to provide informed and personalised advice, while achieving boutique sales targets and contributing to overall performance.