Senior Case Management Assistant - Days

Remotedxb; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision

401(k) contributions

Paid time off

Tuition reimbursement

Family-friendly benefits

Employee Assistance Program (EAP)

Job summary

Geisinger is seeking a Patient Services Coordinator to schedule appointments, provide prep instructions for procedures, and coordinate care across departments. You will manage demographics and insurance, process referrals, handle multi-channel communications regarding appointments, referrals, and prescriptions, and coordinate home care, equipment, and transportation as needed.

Benefits include full health, dental, and vision from day one, 401(k) with employer contributions, generous PTO, tuition

Qualifications

• Minimum of 1 year of Customer Service experience.
• Strong teamwork and time management skills.

Responsibilities

• Schedule patient appointments and provide prep instructions for procedures.
• Coordinate demographics, registration, and insurance information.
• Process requests for referrals and obtain necessary documentation.
• Manage multi-channel messages regarding appointments, referrals, and prescriptions.
• Coordinate Home Care, Durable Medical Equipment, and transportation.
• Identify gaps in care and provide resource education.

Skills

Customer service

Teamwork

Time management

Education

High School Diploma or GED

Job description

Responsibilities

• Schedules patient appointments and provides prep instructions for procedures
• Coordinates registration, demographic, and insurance information
• Processes requests for referrals and obtains necessary documentation
• Manages multi-channel messages regarding appointments, referrals, and prescriptions
• Coordinates Home Care, Durable Medical Equipment, and transportation
• Identifies gaps in care and provides resource education

Requirements

• High School Diploma or Equivalent (GED)
• Minimum of 1 year of Customer Service experience
• Strong teamwork and time management skills

Benefits

• Full health, dental, and vision benefits starting on day one
• 401(k) plan with automatic employer contributions
• Generous paid time off (PTO)
• Up to $5,000 in annual tuition reimbursement
• Family-friendly support including adoption and fertility assistance
• Employee Assistance Program (EAP)

About the Company

Geisinger is a major healthcare system serving over 1 million people, including nine hospital campuses, a 550,000-member health plan, and two research centers.