JOB PURPOSE
The Business Development Specialist is responsible for identifying, securing and developing new business opportunities for the Joinery Factory. The role focuses on generating sales leads, building strong client relationships, participating in tender opportunities, coordinating project inquiries, preparing commercial proposals and supporting management in achieving revenue growth objectives. The position acts as a key link between clients, consultants, contractors, estimators and factory operations to ensure successful conversion of business opportunities into awarded projects.
KEY RESPONSIBILITIES
Business Development Sales
- Identify and pursue new business opportunities within the joinery fit-out construction hospitality commercial residential and government sectors
- Develop and maintain relationships with clients, consultants, contractors, developers and project stakeholders
- Conduct market research to identify upcoming projects and tender opportunities
- Generate new leads through networking, site visits, business meetings and industry events
- Maintain an updated database of prospective clients and ongoing opportunities
- Achieve sales and revenue targets established by management
Tender Proposal Management
- Source tender invitations and project opportunities
- Coordinate with Estimation, Design and Operations teams for preparation of technical and commercial proposals
- Review project requirements and coordinate submission of quotations within specified deadlines
- Follow up on submitted proposals and negotiate project awards
- Maintain records of all tenders, quotations and business opportunities
Client Relationship Management
- Conduct client meetings and presentations to promote company capabilities
- Understand client requirements and communicate them to internal teams
- Manage customer inquiries and ensure timely responses
- Resolve client concerns and maintain long‑term business relationships
- Collect feedback from clients and support continuous improvement initiatives
Market Intelligence Strategy
- Monitor industry trends, competitor activities and pricing strategies
- Identify new market segments and potential revenue streams
- Recommend business growth strategies to management
- Support branding, marketing and promotional campaigns
Coordination Project Support
- Coordinate with Factory Operations, Procurement, Estimation and Production teams regarding project requirements
- Assist in project kickoff meetings for awarded projects
- Support management during contract negotiations and project handovers
- Ensure all client documentation and correspondence are maintained accurately
Reporting Documentation
- Prepare weekly and monthly business development reports
- Track sales pipeline and project status
- Monitor quotation approvals and conversion ratios
- Maintain CRM records and business opportunity trackers
- Provide management with forecasts and revenue projections
QUALIFICATIONS
Bachelor's Degree in Business Administration, Marketing, Sales, Engineering, Construction Management, or a related field.
EXPERIENCE
Minimum 4-8 years of UAE experience in Joinery, Furniture Manufacturing, Interior Fit-Out, Construction, or Building Materials Industry.
Proven track record in securing projects and generating business opportunities.
Experience dealing with consultants, contractors, developers, and government clients is preferred.
TECHNICAL SKILLS & KEY COMPETENCIES
- TENDER MANAGEMENT Strong Communication Skills
- PROPOSAL PREPARATION Relationship Building
- SALES & BUSINESS DEVELOPMENT Negotiation & Persuasion
- CONTRACT NEGOTIATION Commercial Awareness
- PROJECT OPPORTUNITY IDENTIFICATION Strategic Thinking
- MARKET RESEARCH & ANALYSIS Customer Focus
- CRM SYSTEMS Business Networking
- MICROSOFT EXCEL, WORD & POWERPOINT Problem Solving
- ERP SYSTEMS (MICROSOFT DYNAMICS 365 / AX PREFERRED) Time Management
- CLIENT PRESENTATION SKILLS Result-Oriented Approach