Senior Business Analyst - IT

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

Wynn Al Marjan Island is seeking a Senior Business Analyst to join its Information Technology team. The ideal candidate will possess a Bachelor's degree in IT and four years of relevant experience, preferably in the hospitality sector, and will be responsible for leading business analysis initiatives, engaging with stakeholders, and enhancing system processes. This role offers a competitive salary and attractive benefits within a prestigious resort brand.

Benefits

Attractive salary

Excellent leave policy

Healthcare package

Life insurance

Employee incentive programs

Qualifications

• Minimum of 4 years of related BA or Systems Analyst experience, preferably within the gaming and/or hospitality industry.
• Excellent understanding of computer-generated reports and programs necessary to complete all job tasks.
• Self-motivated and proactive in addressing business needs.

Responsibilities

• Proactively gather requirements from multiple sources through various methods.
• Lead the development and documentation of complex business requirements.
• Serve as a liaison between business units and IT to define system and process requirements.

Skills

Business Analysis

Problem-Solving Skills

Analytical Thinking

Communication

Teamwork

Adaptability

Education

Bachelor’s degree in computer science, Information Technology, or related field

Tools

POS systems

PMS systems

CMS systems

Job description

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Senior Business Analyst to join the resort’s Information Technology team.

The Primary Duties And Responsibilities Of This Role Are

• Business Analysis and Problem-Solving Skills
• Proactively gather requirements from multiple sources using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis.
• Demonstrate the ability to lead the development, documentation and translation of complex enterprise-wide business requirements into visual process maps, use cases, and/or technical specifications
• Leverage advanced analytical skills to interpret business needs, distil high-level information into underlying details and translate them into operational requirements
• Drive and challenge business units on their assumptions of how they will successfully execute their plans and assist in defining success metrics
• Successfully engage in a dynamic work environment and lead multiple initiatives simultaneously, with the flexibility to adjust to fast-paced and evolving priorities
• Demonstrate teamwork and drive successful results in small or complex applications rollout to single or multi-properties
• Adherence to Company Policies
• Serve as a liaison between business units and IT to define system and process requirements.
• Analyse current systems and workflows to identify areas for enhancement or automation.
• Gather and document detailed business, functional, and technical requirements.
• Support the planning, design, testing, and deployment of system upgrades, enhancements, and the implementation of new systems or applications.
• Develop and maintain standard operating procedures, user guides, and training materials.
• Partner with software vendors, application developers, and internal stakeholders to ensure business needs are met.
• Assist in project management activities, including task tracking, timeline monitoring, and status reporting.
• Generate analytical reports and dashboards to support data-driven decision-making.
• Participate in ad hoc projects and provide analytical support across departments.
  
  

About You

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 4 years of related BA or Systems Analyst experience, preferably within the gaming and/or hospitality industry.
• Knowledge of: POS, PMS, CMS systems is highly preferred.
• Excellent understanding of computer-generated reports, forms, and programs as necessary to complete all job tasks.
• Customer Focus: Anticipates and meets the needs of internal and external customers; provides excellent service in every interaction.
• Analytical Thinking: Uses data and logic to identify trends, root causes, and solutions.
• Communication: Clearly conveys ideas and information through verbal and written formats; facilitates understanding.
• Teamwork: Works collaboratively with others to achieve shared goals.
• Adaptability: Embraces change and thrives in a dynamic environment.
• Integrity: Acts ethically, maintains confidentiality, and adheres to company policies.
• Initiative: Self-motivated and proactive in taking action to address business needs.
  
  

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.