Senior Automotive Diagnostic Expert

Robinson & Co (Singapore) Pte Ltd; Dubai; Sur place; AED 201 000 - 335 000; Plein temps

Résumé du poste

Al-Futtaim Automotive UAE is seeking an experienced Technical Advisor to provide advanced diagnostic support and guidance in the UAE. You will work with customers, Service Advisors, and workshop technicians to understand concerns and guide repairs, with a focus on correctness the first time.

The role emphasizes coaching fellow technicians, maintaining high safety and quality standards, and contributing to ongoing technical development within the Aftersales workshop team.

Qualifications

• Diploma or Bachelor’s degree in Automobile/Mechanical Engineering or related field.
• Relevant automotive technical certifications are desirable.
• Strong written and spoken English.
• Minimum 7 years in automotive dealerships with 2+ years in a Technical Advisor/Diagnostic Master Technician role.

Responsabilités

• Interact with customers to understand complex vehicle concerns and confirm symptoms.
• Conduct road tests and vehicle observations to support diagnosis.
• Provide technical guidance to Service Advisors and workshop technicians.
• Support diagnosis and resolution of advanced repair cases with focus on first-time fix.

Connaissances

Automotive diagnostic

Troubleshooting

Diagnostic tools

Complex technical concerns

English communication

Technical reporting

Coaching technicians

Multicultural teamwork

Continuous improvement

Formation

Diploma or Bachelors degree in Automobile/Mechanical Engineering

Relevant automotive technical certifications

Outils

Automotive diagnostic tools

Description du poste

Al-Futtaim Automotive UAE is seeking an experienced Technical Advisor to provide advanced diagnostic support and guidance in the UAE. You will work with customers, Service Advisors, and workshop technicians to understand concerns and guide repairs, with a focus on correctness the first time.

The role emphasizes coaching fellow technicians, maintaining high safety and quality standards, and contributing to ongoing technical development within the Aftersales workshop team.