Senior Associate Sales & Operations Planning

Bachelor of Business Administration(Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

What you'll be doing

You will be reporting to the Manager Supply Chain and will lead the S&OP process, ensuring optimal stock levels, and balancing supply with demand to support business growth and customer satisfaction. This role will drive demand planning, network optimization, and capacity planning while ensuring cross functional alignment, including monthly demand plans, consumption models, new product launches, etc.

Key Responsibilities

S&OP Process management:

• Develop and lead the end-to-end Sales & Operations Planning (S&OP) process, between sales forecasts, supply plans, inventory, and financial plans through facilitating clear communication and data flow.
• Facilitate monthly S&OP meetings, ensuring data-driven decision-making.
• Lead the preparation of the Product Portfolio, Demand Review, Supply Review, and S&OP decks within the planning cycle.

Demand & Supply Planning:

• Continuously improve the quality of demand forecasting by measuring forecast accuracy and bias, delivering root cause analysis, and preparing and executing action plans.
• Improve the efficiency of supply planning and purchasing to minimize excess stock and stockouts by fostering close collaboration between the supply chain, marketing, and commercial teams.
• Analyze fill rates and on-shelf availability rates and develop and execute action plans to minimize sales losses due to stockouts.
• Drive continuous improvement of key supply chain metrics by mastering the supply and demand planning processes and tools and facilitating data-driven decisions.

Inventory & Replenishment Management:

• Optimize inventory levels across stores, warehouses, and e-commerce channels.
• Develop strategies for new product launches, seasonal stock planning, and slow-moving inventory management.
• Work closely with logistics and warehouse teams to improve replenishment efficiency.

Cross-Functional Collaboration & Communication:

• Drive collaboration and transparency across departments such as sales, marketing, supply chain, finance, and retail teams to prioritize and create a consensus-driven demand plan and align business goals.
• Provide insights on sales trends, risks, and opportunities to leadership for strategic decision-making.

Performance Monitoring & Reporting:

• Define and track KPIs such as forecast accuracy, inventory turnover, and service levels.
• Use data analytics and forecasting tools to drive continuous improvement in the S&OP process.
• Present regular reports on supply chain health, demand trends, and inventory optimization.

What you'll need to succeed

• Bachelor's degree in Supply Chain, Business, Finance, or a related field.
• 5+ years of experience in S&OP, demand planning, or supply chain management, preferably in the beauty, fashion, or FMCG industry.
• Strong knowledge of demand forecasting models, ERP systems (SAP, Oracle, or similar), and planning tools.
• Experience working in omnichannel retail (offline & online markets).
• Excellent analytical skills with proficiency in Excel, Power BI, or other data visualization tools.
• Strong communication and stakeholder management skills.
• Knowledge of global supply chain best practices and inventory optimization techniques.
• Ability to work in a fast-paced, dynamic retail environment.