Senior Assistant - In Branch Sales | Abu Dhabi, UAE

Senior Assistant - In Branch Sales

Dubai Islamic Bank Abu Dhabi, United Arab Emirates

Job Description

To achieve sales targets from branches and from outside customers of all Products to cover the assigned monthly targets.

Generate and follow up of leads and referrals and tap walk-in customers in Branches to ensure business conversion.

To maintain complete record and proper documentation of all related products to ensure effective compliance.

Daily sales reporting to the assigned Branch Manager and provide regular feedback on target achievement to ensure and keep track of monthly, yearly targets and sales activities.

Promote and educate customers of the branch on the current promotions and offers, which will enhance the sales of the assigned branch.

Approach existing and new customers in and out of branch to achieve individual and branch sales target.

Conduct cold calling, telephonic and field visits to existing and new customers for business conversion.

Provide necessary advice on investments/financial solutions based on the needs of customers.

To provide assistance and support to new and existing staff in cross selling techniques based products, within and outside the branch.

Competencies/Skills

Fresher's / minimum 1 - 2 years of experience

Experienced in sales and customer service (an added advantage, but not necessary)

Banking Products, Services and Operations Knowledge

Customer Insights

Customer Servicing/Relationship Management

Insurance Market Knowledge

Insurance Product Knowledge

Management of Vendors / Alliances

Regulatory and Compliance Knowledge

Sales Operations

Sharia Principles of Islamic Finance

Telephone Etiquette