Senior Application Support Engineer

Dautom; Abu Dhabi; On-site; AED 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled professional to provide expert-level application support and troubleshooting. In this dynamic role, you will work closely with cross-functional teams to implement solutions that optimize application performance and ensure system stability. Your expertise in cloud technologies, particularly Azure and Docker, along with your strong background in application architecture and financial systems, will be crucial. Join a forward-thinking company that values innovation and quality, and take your career to the next level by contributing to impactful projects in a collaborative environment.

Qualifications

• 6-8 years of experience in financial institutions or stock exchanges.
• Expertise in application architecture and troubleshooting methodologies.

Responsibilities

• Provide expert-level support for application stability and optimization.
• Collaborate with teams to assess integration platform needs.

Skills

Troubleshooting

Application Support

Agile Methodology

Performance Optimization

Scripting Languages

Problem Solving

Collaboration

Microservices Implementation

Document Management Systems

Mobile App Support

Education

Bachelor's degree in IT

Certifications in Azure

Certifications in AWS

Tools

Software AG

Docker

Kubernetes

Sitecore Next JS

Microsoft CRM D365

JDBC Adapter

React Native

Job description

Job Description:

Client Introduction:

In this role, you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.

Job Purpose:

Provide expert-level support by executing advanced troubleshooting and collaborating with cross-functional teams, to implement impactful solutions, optimizing application support, and ensuring system stability with minimal downtime for end-users.

Minimum Qualifications & Experience:

• Bachelor's degree in IT, Computer Science, Business Information Systems, or a related field.
• Certifications in Azure, AWS (Amazon Web Services) are preferred.
• Certifications in Sitecore next js, Microsoft CRM D365, and Software AG preferred.
• In-depth knowledge of databases, application architecture, troubleshooting methodologies, and performance optimization.
• In-depth knowledge of scripting languages and automation tools.
• 6 - 8 years experience in the Securities / Stock Exchange or another financial institution.
• Proficient with Agile methodology, continuous integration, and continuous development pipelines.
• Previous experience with configuring and running CI/CD pipeline management and release management preferred.
• Collaborate with executive management and department leaders to assess near- and long-term Enterprise Integration Platform needs.
• Create and maintain documentation as it relates to Enterprise Integration Platform configuration, deployment, custom resources etc.
• Deploying Software AG releases across all environments (On-Cloud).
• Monitoring the performance of APIs.
• Developing Software AG resources including web services, restful APIs, SOAP APIs, Software AG adapters, custom adapters, APIs protocol transformations, Messaging queue (AMQ, JMS, and Kafka).
• Working on file based protocol (SFTP, FTP).
• Experience in Web Methods (Software AG) Developer/Integration with JDBC adapter and MX (message XML) and MT (message type) experience.
• Experience in Web Services (REST, SOAP, GraphQL preferred).
• Experience in Swift ISO 20022/15022, Swift Translator tool (preferred).
• Experience in API Gateway Management for SOAP, REST services, and WebSocket (preferred).
• Experience in BPM and Nasdaq or any other financial platform with integrations preferred.
• Experience in cloud (Azure preferred) mainly in containerization using Docker and Kubernetes.
• Experience in Core JAVA programming language is a must.
• Experience with stored procedures is a plus.
• Proficient in understanding and supporting Document management systems preferably OpenText DMS.
• Proficient in Front End and Back End website support - Sitecore Next JS technologies is a plus as well as Java based applications.
• Good understanding of mobile app support and proficient with React Native for Android and iPhone preferred.
• Previous experience with any software integration applications support.
• Proficient in scripting and automation tools.
• Expertise in development (micro service implementation) and administration activities (Helm chart, server configuration, etc.) in JD.
• Ability to work in a diverse team with multiple cultures and technical skill sets.
• Ability to proactively find solutions to problems.
• Familiarity with programming languages is an advantage.

Required Skills: