Senior Analyst Vendor Onboarding and Performance

Rakbank; United Arab Emirates; On-site; AED 170,000 - 260,000; Full time

Benefits offered by this job

Employee banking privileges

Life insurance

Annual leave

Performance-driven career progression

Job summary

Rakbank in the United Arab Emirates seeks a Vendor Management professional to oversee onboarding, offboarding, and due diligence in line with bank policies. The role involves coordinating with procurement, compliance, finance, and offshore teams to ensure audit-ready records and robust KPI tracking.

You will drive governance reports, monitor service levels, and lead continuous process improvements within the Vendor Management Office. A strong background in banking compliance is essential.

Qualifications

• Bachelor's degree in related field.
• UAE National with a Family Book.
• Minimum 6 years of vendor management or related roles.
• Experience in banking/financial services and UAE regulatory expectations.
• Strong Excel and analytics capabilities.

Responsibilities

• Manage and coordinate vendor onboarding and offboarding activities.
• Review supplier documentation, approvals, and workflow records for accuracy and compliance.
• Support sanctions screening, UBO verification, AECB checks, and due diligence as per policy.
• Maintain vendor master data and audit-ready records.
• Coordinate vendor performance review cycles, KPI tracking, and stakeholder feedback.
• Monitor vendor service levels, remediation plans, and improvement initiatives.
• Prepare management reports, MIS dashboards, and governance packs on onboarding and performance.
• Conduct first-level quality reviews of vendor management activities.
• Collaborate with business owners, procurement, compliance, finance, and offshore teams.
• Support audits, regulatory reviews, and process improvements within VMO.

Skills

Stakeholder management

Communication

Problem-solving

Analytical skills

Excel proficiency

AML/KYC knowledge

Vendor onboarding

Governance

Compliance controls

Fluent English

Education

Bachelor's degree in Business Administration, Finance, Supply Chain Management, Risk Management, or related field

Tools

Oracle Fusion

Firco Trust

AECB

Job description

Job Description

• Manage and coordinate vendor onboarding and offboarding activities across approved systems and workflows.
• Review and validate supplier documentation, approvals, and workflow records to ensure accuracy, completeness, and compliance.
• Support sanctions screening, UBO verification, AECB checks, and other due diligence activities in accordance with bank policies.
• Maintain vendor master data, monitor document expirations, and ensure records remain audit-ready.
• Coordinate vendor performance review cycles, including scorecard preparation, KPI tracking, and stakeholder feedback collection.
• Monitor vendor service levels, remediation plans, and performance improvement initiatives.
• Prepare management reports, MIS dashboards, and governance packs covering onboarding metrics, performance trends, SLA adherence, and operational exceptions.
• Conduct first-level quality reviews of vendor management activities and provide procedural guidance where required.
• Collaborate with business owners, procurement, compliance, finance, and offshore delivery teams to ensure smooth execution of vendor management processes.
• Support audits, regulatory reviews, and continuous process improvement initiatives within the Vendor Management Office.

What You'll Be Doing

• Manage and coordinate vendor onboarding and offboarding activities across approved systems and workflows.
• Review and validate supplier documentation, approvals, and workflow records to ensure accuracy, completeness, and compliance.
• Support sanctions screening, UBO verification, AECB checks, and other due diligence activities in accordance with bank policies.
• Maintain vendor master data, monitor document expirations, and ensure records remain audit-ready.
• Coordinate vendor performance review cycles, including scorecard preparation, KPI tracking, and stakeholder feedback collection.
• Monitor vendor service levels, remediation plans, and performance improvement initiatives.
• Prepare management reports, MIS dashboards, and governance packs covering onboarding metrics, performance trends, SLA adherence, and operational exceptions.
• Conduct first-level quality reviews of vendor management activities and provide procedural guidance where required.
• Collaborate with business owners, procurement, compliance, finance, and offshore delivery teams to ensure smooth execution of vendor management processes.
• Support audits, regulatory reviews, and continuous process improvement initiatives within the Vendor Management Office.

What We're Looking For

• Bachelor's degree in Business Administration, Finance, Supply Chain Management, Risk Management, or a related field.
• UAE National with a Family Book.
• Minimum 6 years of experience in vendor management, procurement operations, third-party risk management, compliance operations, or supplier performance management.
• Experience working within a banking or financial services environment and familiarity with UAE regulatory expectations.
• Strong understanding of vendor onboarding, supplier governance, performance management, and compliance controls.
• Knowledge of AML/KYC processes, sanctions screening, UBO identification, and third-party due diligence requirements.
• Advanced analytical and reporting skills, including strong proficiency in Microsoft Excel.
• Experience with systems such as Oracle Fusion, Firco Trust, AECB, or similar vendor governance platforms is highly advantageous.
• Excellent stakeholder management, communication, and problem-solving skills.
• Professional certifications such as CIPS, CPSM, CAMS, CGRC, CISA, PMP, PRINCE2, or Lean Six Sigma are a plus.
• Fluent English is required, and Arabic language skills are preferred.

What's In It For You

At Rakbank, you'll have the opportunity to contribute to a high-impact function that supports the bank's governance, risk management, and operational excellence objectives.

We Offer

• The opportunity to work with a leading UAE bank committed to innovation and transformation.
• Exposure to cross-functional stakeholders across Procurement, Compliance, Risk, Finance, and Business teams.
• A collaborative and supportive work environment that encourages continuous learning and professional growth.
• The chance to influence vendor governance standards and drive meaningful process improvements.
• Access to learning and development opportunities that help build expertise in procurement, vendor management, and regulatory compliance.
• Competitive compensation and benefits, including employee banking privileges, life insurance, annual leave, and performance-driven career progression opportunities.