Senior Administrator - Customer Happiness Centers

Roads and Transport Authority; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A government transportation agency in Dubai is seeking an Administrative Assistant to support department action plans and organize events. The ideal candidate should be fluent in English, have good communication skills, and possess basic computer literacy. This role is suitable for those with 0-2 years of relevant experience. A hybrid work environment is offered.

Qualifications

• 0-2 years relevant experience in a recognized organization.
• Arabic will be an advantage.

Responsibilities

• Assist in following up the department action plans.
• Arrange section meetings with various parties.
• Maintain minutes of meetings file.
• Perform administrative daily work.

Skills

Fluent in English

Good listener and communicator

Resourceful team player

Basic Computer literacy

Education

High School

Job description

Responsibilities

• Assist in following up the department action plans to ensure achieving set targets. Reports should be submitted to the director about any delay with the delay reasons.
• Arrange the section meetings with various parties and ensure providing all requirements to ensure successful meetings.
• Assist in organizing Department events as per management instructions and in coordination with concerned departments.
• Maintain minutes of meetings file and follow up the assigned tasks as per the management instructions.
• Perform administrative daily work considering RTA applicable procedures.
• Follow up assigned manager’s projects and coordinate with concerned departments to ensure completing the various tasks as per the approved plans.
• Maintain training records for the Department and coordinate with concerned parties regarding personnel training.
• Perform other responsibilities associated with the position as appropriate.
• Assist in preparing the monthly report for the management about the action plan of the Department and achievements.

Qualifications

• Education: High School
• Fluent in English reading, writing and speaking. Arabic will be an advantage
• Good listener and communicator who effectively conveys information verbally and in writing.
• 0-2 years relevant experience in a recognized organization.
• Resourceful team player who excels at building trusting relationships with customers and colleagues.
• Basic Computer-literate performer