Senior Account Manager - IT Sales

Intertec Systems; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading IT solutions provider is seeking a Senior Account Manager to drive end-to-end sales from prospecting to account management. Ideal candidates will possess 5-10 years of B2B sales experience in the UAE market, focusing on IT services and solutions. Responsibilities include identifying new customers, managing existing accounts, and ensuring successful deal closures. Strong communication and negotiation skills are essential.

Qualifications

• 5-10 years of experience in B2B sales, preferably in System Integration or IT services.
• Proven track record in business development and account management in the UAE market.
• Strong understanding of IT infrastructure and cloud solutions.

Responsibilities

• Identify and target new enterprise customers for IT solutions.
• Manage and grow existing client accounts through relationship building.
• Track and manage the entire sales cycle from lead capture to implementation.

Skills

B2B sales

Communication

Negotiation

Relationship-building

Education

Bachelor’s degree in business or Engineering

MBA

Tools

CRM

Job description

Overview

Senior Account Manager - IT Sales role at Intertec Systems. This role drives end-to-end sales ownership from prospecting and lead generation to account management and upselling, ensuring smooth execution across the sales lifecycle including deal closure, project coordination, and payment collection.

This is a high-impact, strategic sales role ideal for someone with a hunter mindset, excellent communication, and the ability to close large, complex CRM deals.

Key Responsibilities

• Sales Hunting (New Business Development): Identify and target new enterprise customers for IT solutions (Digital Transformation, AI, IT infrastructure, software, networking, security, cloud, etc.).
• Develop and qualify leads through research, cold calls, industry events, referrals, and digital campaigns.
• Build and maintain a strong pipeline aligned with quarterly and annual sales targets.
• Sales Farming (Account Management): Manage and grow existing client accounts by maintaining strong relationships, understanding evolving needs, and identifying upsell / cross-sell opportunities.
• Act as a trusted advisor and liaison between the customer and internal delivery / support teams.
• Solution Selling & Deal Closure: Understand client requirements, map them to suitable offerings, craft compelling value propositions; coordinate with pre-sales, technical, and delivery teams to design and propose optimal solutions; lead negotiations, prepare proposals, and drive deal closure.
• Sales Operations & Execution: Track and manage the entire sales cycle from lead capture, proposal submission, POC / demo coordination, and project kickoff to implementation monitoring; ensure timely documentation and compliance with internal sales processes.
• Payment Collection & Revenue Assurance: Coordinate with finance and project delivery teams to ensure timely invoicing and payment collection; resolve billing issues or client escalations related to project delivery or commercial terms.
• Key Metrics / KPIs: New customer acquisition; Revenue from new and existing accounts; Sales pipeline conversion rates; Customer satisfaction and retention; Days Sales Outstanding (DSO) / payment collection cycle.

Qualifications

• Bachelor’s degree in business, Engineering, or related field; MBA is a plus.
• 5-10 years of experience in B2B sales, preferably in System Integration, IT services, or technology solutions. CRM experience is preferred.
• Proven track record in both new business development and account management in UAE market.
• Strong understanding of IT infrastructure, networking, cloud, or software integration.
• Excellent communication, negotiation, and relationship-building skills.

Seniority level

• Director

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting