Senior Account Manager

Client of Smart Recruitment; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An innovative company in the iGaming industry seeks a motivated Account Manager to drive growth and foster relationships with top-tier clients. In this dynamic role, you'll leverage your sales expertise to maximize revenues and understand client needs, ensuring their satisfaction and success. Your ability to navigate a fast-paced environment and communicate effectively will be key to thriving in this position. If you're ready to take on the challenge of working with industry-leading operators and making a significant impact, this opportunity is perfect for you.

Qualifications

• 1-3+ years in Sales/Account Management/Customer Service.
• Ability to manage top-tier clients under pressure.

Responsibilities

• Drive growth and develop long-term client relationships.
• Act as main contact for assigned customers and report KPIs.

Skills

Sales Management

Account Management

Communication Skills

Analytical Skills

Customer Relationship Management

iGaming Knowledge

Job description

We are a leading content provider to the iGaming Industry, offering a multi-product portfolio that is innovative, regulated and mobile-focused. Our passion for premium entertainment is unrivaled. We strive to create the most engaging and evocative experience for all our customers across a range of products, including slots, live casino and bingo.

Your responsibilities will be driving growth and developing long-term relationships with the assigned clients. You will need to understand your portfolio of accounts, know who the decision makers and all other relevant stakeholders are. These can be different from account to account, like Casino Directors, Owners, MDs, Casino Operations, CRM or Marketing people etc.

The accounts you ll be taking care of are top class, industry leading operators, so if you think you can deal with that, get in touch.

Job Description:

• Responsible for driving and maximizing revenues on assigned customers.
• Develop strong customer relationships with relevant stakeholders within the customers.
• Act as main point of contact within the organization for your customers.
• Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers business drivers and requirements.
• Continual monitoring of user feedback to anticipate business needs and forward them to the Product department.
• Organize and/or represent the company at events and exhibitions tailored to online gambling operators.
• Regularly report KPIs, status of accounts to the Head of Account Management.

The Successful Candidate:

• Self-starter and motivated to succeed individual with highly developed social and communication skills.
• 1-3+ years doing Sales/Account Management/CS.
  
• Able to handle top tier clients and the pressure that comes along with it.
• Proficiency in English and Indonesian language.
• Ability to cope with a fast-pace, complex and rapidly changing environment.
• Commercially minded, with strong analytical / numerical skills.
• Excellent verbal and written communication skills.
• iGaming experience is highly preferred but not a must.

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