Security Supervisor

Sheraton Grand Hotel, Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Dubai seeks a Security Supervisor to ensure the safety and security of guests and staff. The role involves managing and training Security Guards, maintaining security equipment, and ensuring compliance with hotel safety standards. The ideal candidate will have a Bachelor’s degree and prior experience in security, demonstrating strong customer service skills and a commitment to guest satisfaction.

Qualifications

• Training in Fire Fighting, First Aid and Life Saving drills required.
• Previous experience in security setup is mandatory.
• Strong team player with excellent interpersonal skills.

Responsibilities

• Supervise and manage Security Guards during shifts.
• Conduct training related to safety & security standards.
• Inspect security equipment and report any faults.

Skills

Fire Fighting

First Aid

Life Saving Drills

Customer Service

Interpersonal Skills

Attention to Detail

Education

Bachelor Degree

Job description

POSITION PURPOSE

To assist the Director of Security in ensuring the safety and security of guests, associates and the property. Security supervisor is responsible to supervise the training, working and performance of Security Guards and ensure compliance on safety & security policies of the hotel.

ESSENTIAL FUNCTIONS

To efficiently supervise and manage the Security Guards during his/her shift

To train Security Guards in all laid down drills & procedures related to safety & security standards in the hotel.

Maintain and update all training records as directed by the Director.

Ensure maintenance and upkeep of all security related equipment in the department.

Bring into the notice of the Director any security breach by any associate in the hotel.

Pin point the faults in any equipment to engineering and ensure fault rectification.

To act as Liaison between the Security Department Administration in the absence of the Director of Security.

Maintain Liaison with local Police Station, Fire Station and nearest Hospital.

To deploy Security Guards during his Shift.

To make periodic 'Rounds' of Sentry Posts to check alertness and compliance of Standing Orders.

To periodically inspect serviceability of firefighting equipment in the hotel.

Inspect the log of entry and exit of personnel, materials, vehicles and stores at the commencement of his duty and at

the end of his duty.

Be totally accountable for all happenings during his Shift.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

Should look after the administration, welfare and man-management of Security Department.

Should be capable of running the Security Department independently.

QUALIFICATION STANDARDS

Training in Fire Fighting, First Aid and Life Saving drills from a certified institution.

Previous experience in security setup mandatory.

We do expect that you do have the experiences/ behaviors below. You:

Totally embrace the philosophy of guest and customer service and own the guests;

Identify yourself with the hotel's brand and operating philosophy;

Possess a warm and friendly demeanor;

Strive to achieve satisfaction and delight of internal and external customers;

Are detail oriented and hands on;

Are a team player with strong interpersonal skills;

Have the potential to develop into a leader, motivate and develop self and other associates;

Demonstrate self-confidence, energy and enthusiasm;

Have immaculate personal presentation e.g. grooming and conversational ability;

Have knowledge of hotel computer systems and other IT related applications;

Uphold ethical business practices.

EDUCATION

Bachelor degree required.

PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE

Should be physically fit with no disability and should be able to move around tirelessly to various corners of the hotel

and reach to the scene of incident immediately.

Should be quick at the uptake, grasp a situation and be able initiate appropriate action.

Mentally alert and robust and should be able undergo sustained hard work under tiring conditions