Security Operations Leader — Abu Dhabi

Abu Dhabi Islamic Bank; United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Job summary

Abu Dhabi Islamic Bank in Abu Dhabi seeks a Security Operations Coordinator to oversee day-to-day physical security across branches, HQ and back-office locations.

You will manage alarm and access control, coordinate guards, incidents, and regulatory compliance, and ensure MIS reporting and KPI/KRI tracking.

This role requires strong coordination with stakeholders, vendor management, and proactive risk mitigation to keep locations secure.

Qualifications

• Knowledge of physical security operations including guarding, alarm systems, access control, CCTV and incident response.
• Familiarity with branch, back office, and ATM security environments.
• Ability to apply security SOPs, escalation procedures, RCSA controls.
• Understanding of vendor coordination, preventive maintenance, MIS reporting, and KPI/KRI tracking

Responsibilities

• Coordinate day to day security operations across branches, back offices, and HQ.
• Assist branches/back offices with security support during off hours, Fridays, and holidays, based on incident nature.
• Perform daily security operational checks and execute tasks assigned by Head of Security.
• Provide daily operational updates to Head of Monitoring and Head of Security.
• Ensure ADIB locations remain operational and protected from security risks.
• Coordinate branch alarm connection renewals and document requirements.
• Coordinate alarm user updates due to staff transfers or exits.
• Prepare and process police/CID approvals for alarm operations.
• Arrange police approvals for security system upgrade projects.
• Coordinate maintenance for security systems and quarterly preventive maintenance.
• Review approvals for security system maintenance schedules.
• Coordinate renewal of annual maintenance contracts with CPD.
• Deploy security guards across locations and manage rotation.
• Monitor guard performance and compliance with policies.
• Track vendor KPIs related to guarding and security services.
• Coordinate incident response and report incidents.
• Maintain records of security incidents and KRIs.
• Ensure compliance with RCSA requirements and controls.
• Prepare police/CID documentation for regulatory/audit compliance.
• Support risk mitigation for physical security operations.
• Maintain monthly Security MIS reports and incident logs.
• Report on security matters and performance indicators to management.
• Coordinate cost-saving initiatives within security.
• Arrange site inspections and coordinate corrective actions with teams.

Skills

Physical security operations

Alarm systems knowledge

Access control

Incident response

Vendor coordination

MIS reporting

KPI/KRI tracking

Documentation & reporting

Tools

CCTV systems

Job description

Abu Dhabi Islamic Bank in Abu Dhabi seeks a Security Operations Coordinator to oversee day-to-day physical security across branches, HQ and back-office locations.

You will manage alarm and access control, coordinate guards, incidents, and regulatory compliance, and ensure MIS reporting and KPI/KRI tracking.

This role requires strong coordination with stakeholders, vendor management, and proactive risk mitigation to keep locations secure.