Security Officer

AccorHotel; Abu Dhabi; On-site; AED 61,000 - 121,000; Full time

Job summary

Rixos Marina Abu Dhabi is seeking a vigilant Security Officer to ensure the safety of guests, staff and hotel property. The role requires professionalism, strong customer service and the ability to react quickly to incidents.

You will patrol all areas, monitor CCTV and access control, respond to alarms, and maintain detailed incident reports. A high school diploma and security training are preferred, with opportunities for training and career development within the Rixos Hotels group.

Qualifications

• High school diploma or equivalent; additional security training or certifications preferred.
• Previous experience in security is an added advantage.

Responsibilities

• Security Operations: Patrol all areas of the hotel including guest floors, public areas, back-of-house areas and perimeter.
• Guest and Staff Safety: Ensure the safety and security of guests and employees at all times; provide assistance in emergencies.
• Access Control: Control access to hotel premises; monitor keys, access cards and security equipment.
• Customer Service: Provide excellent customer service to guests addressing security concerns or inquiries.
• Compliance and Reporting: Maintain records of security activities and incidents; report breaches to the Security Manager.
• Training and Development: Participate in training programs and drills; assist in training new security staff.

Skills

Customer service

Vigilance

Communication

Education

High school diploma

Job description

The Security Officer is responsible for ensuring the safety and security of guests employees and hotel property. This position requires vigilance professionalism and excellent customer service skills to maintain a secure and welcoming environment.

Key Responsibilities

• Security Operations

  • Patrol all areas of the hotel including guest floors public areas back-of-house areas and perimeter.
  • Monitor security systems such as CCTV alarms and access control systems.
  • Respond promptly to emergencies alarms and disturbances.
  • Conduct regular security checks and inspections to identify and mitigate potential risks.

• Guest and Staff Safety

  • Ensure the safety and security of guests and employees at all times.
  • Provide assistance and support to guests and employees in emergency situations.
  • Investigate incidents and accidents and prepare detailed reports.

• Access Control

  • Control access to hotel premises ensuring only authorized personnel and guests enter.
  • Monitor and manage the issuance of keys access cards and other security-related equipment.

• Customer Service

  • Provide excellent customer service to guests addressing any security concerns or inquiries.
  • Assist with directions general information and guest requests as needed.

• Compliance and Reporting

  • Ensure compliance with hotel policies procedures and regulations.
  • Maintain accurate records and logs of all security activities incidents and investigations.
  • Report any security breaches or suspicious activities to the Security Manager.

• Training and Development

  • Participate in training programs and drills to stay updated on security protocols and emergency response procedures.
  • Assist in the training of new security staff as required.

Qualifications :

Education:High school diploma or equivalent; additional security training or certifications preferred

Experience:Previous experience in security is an added advantage

Additional Information :

• Competitive Salary and Compensation:
  • Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities:
  • Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement:
  • Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits:
  • Comprehensive health insurance coverage.
• Employee Recognition Programs:
  • Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance:
  • Policies and practices that promote a healthy work-life balance including flexible scheduling where possible.
• Uniforms and Dress Code:
  • Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities:
  • Participation in social events team-building activities and employee gatherings to foster a positive work culture.
• Transportation Services:
  • Transportation services.
• Employee Wellness Programs:
  • Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.

Remote Work :

No

Employment Type :

Full-time