Scrum Master Generative AI

NorthBay; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions provider in Abu Dhabi is seeking a Senior Scrum Master to lead agile teams and ensure high-performance delivery. The ideal candidate will have 8-12+ years in IT with a strong background in Scrum and Agile frameworks. Responsibilities include facilitating Scrum ceremonies, maintaining backlog health, and fostering a culture of collaboration and continuous improvement. Certifications like CSM or PSM are essential for this on-site, full-time position.

Qualifications

• 8-12+ years of IT/software delivery experience with at least 5 years as a Scrum Master.
• Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe).
• Hands-on experience with agile tools.
• Mandatory certifications: CSM or PSM II/III.

Responsibilities

• Facilitate all Scrum ceremonies and ensure adherence to agile principles.
• Partner with Product Owners to maintain a healthy backlog.
• Remove impediments quickly to keep delivery on track.
• Track and report agile metrics to drive improvements.

Skills

Agile Frameworks

Scrum Master Experience

Conflict Resolution

Stakeholder Management

Education

Bachelor’s in Computer Science or related field

Master’s in Business Administration or Technology

Tools

JIRA

Azure DevOps

Rally

Job description

Overview

Location: Abu Dhabi, UAE (On-site, Full-time)

Experience Required: 8–12+ years

Role Type: Full-Time

About the Role

We are seeking a Senior Scrum Master with 8-12+ years of experience in leading agile teams and driving high-performance delivery. The role is focused on coaching, facilitating, and enabling cross-functional teams to deliver impactful technology solutions. While GenAI / AI project exposure is a plus, the primary responsibility is to ensure agile excellence, continuous improvement, and team success.

Key Responsibilities

• Facilitate all Scrum ceremonies (planning, stand-ups, reviews, retrospectives) and ensure adherence to agile principles.
• Partner with Product Owners to maintain a healthy backlog and improve prioritization.
• Remove impediments quickly, escalating when needed to keep delivery on track.
• Foster a culture of collaboration, accountability, and transparency within the team.
• Track and report agile metrics (velocity, predictability, quality) to drive improvements.
• Coach team members and stakeholders in agile mindset and practices.
• Encourage continuous improvement through retrospectives and actionable follow-ups.
• (Preferred) Support GenAI / AI / ML project teams by aligning sprint planning with unique challenges like data readiness, model training, or infrastructure bottlenecks.

Required Skills & Experience

• 8-12+ years of IT / software delivery experience with at least 5 years as a Scrum Master.
• Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and proven success in scaling them.
• Demonstrated ability to improve team velocity, predictability, and overall delivery performance.
• Excellent facilitation, servant leadership, and conflict resolution skills.
• Hands-on with agile tools : JIRA, Azure DevOps, Rally, or similar.
• Strong communication and stakeholder management skills.
• (Preferred) Exposure to GenAI / AI / ML projects and understanding of unique delivery challenges.

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (required)
• Master’s degree in Business Administration, Project Management, or Technology (preferred).
• Mandatory Certifications : Certified Scrum Master (CSM) or PSM II / IIIAt least one Agile / Scaled Agile certification (e.g., SAFe, PMI-ACP, ICAgile)

Success Measures

• Consistent improvement in team velocity and predictability.
• Reduction in delivery impediments and blockers.
• Higher team engagement, morale, and retention.
• Alignment of delivery outcomes with business goals.
• Demonstrated continuous improvement across teams and processes.