Scrum Master – Generative AI

NorthBay Solutions; Abu Dhabi; On-site; AED 260,000 - 520,000; Full time

Job summary

NorthBay Solutions in Abu Dhabi, UAE is seeking a Senior Scrum Master with 8-12+ years of IT delivery experience to lead agile teams on GenAI projects. The role is on-site, full-time, and emphasizes coaching, facilitation, and high-performance delivery.

You will partner with Product Owners, remove impediments, and scale agile practices across teams. Arabic skills are a plus, with certifications like CSM/PSM II/III and SAFe/PMI-ACP valued.

Qualifications

• 8-12+ years IT/software delivery with at least 5 years as Scrum Master.
• Experience scaling Agile (SAFe/ Scrum / Kanban).
• GenAI/AI/ML project exposure is a plus.

Responsibilities

• Facilitate all Scrum ceremonies and ensure agile principles are followed.
• Partner with Product Owners to maintain the backlog and improve prioritization.
• Remove impediments quickly and escalate when needed to keep delivery on track.
• Coach teams in agile mindset and practices to improve velocity and predictability.
• Track agile metrics and drive continuous improvement across teams.
• Support GenAI/AI/ML projects by aligning sprints with data readiness and infra needs.

Skills

Strong knowledge of Agile frameworks

Facilitation & servant leadership

Stakeholder management

Effective communication

Education

Bachelor’s degree in CS/IT/Engineering

Master’s degree in Business/Tech (preferred)

Tools

JIRA

Azure DevOps

Rally

Job description

Location: Abu Dhabi, UAE (On-site, Full-time)
Experience Required: 8–12+ years
Role Type: Full-Time

Scrum Master – Generative AI

Location: Abu Dhabi, UAE (On-site, Full-time)
Experience Required: 8–12+ years
Role Type: Full-Time

About the Role

We are seeking a Senior Scrum Master with 8-12+ years of experience in leading agile teams and driving high-performance delivery. The role is focused on coaching, facilitating, and enabling cross-functional teams to deliver impactful technology solutions. While GenAI/AI project exposure is a plus, the primary responsibility is to ensure agile excellence, continuous improvement, and team success. Arabic speaking skill is a plus point.

Key Responsibilities

• Facilitate all Scrum ceremonies (planning, stand-ups, reviews, retrospectives) and ensure adherence to agile principles.
• Partner with Product Owners to maintain a healthy backlog and improve prioritization.
• Remove impediments quickly, escalating when needed to keep delivery on track.
• Foster a culture of collaboration, accountability, and transparency within the team.
• Track and report agile metrics (velocity, predictability, quality) to drive improvements.
• Coach team members and stakeholders in agile mindset and practices.
• Encourage continuous improvement through retrospectives and actionable follow-ups.
• (Preferred) Support GenAI / AI/ML project teams by aligning sprint planning with unique challenges like data readiness, model training, or infrastructure bottlenecks.

Required Skills & Experience

• 8-12+ years of IT/software delivery experience with at least 5 years as a Scrum Master.
• Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and proven success in scaling them.
• Demonstrated ability to improve team velocity, predictability, and overall delivery performance.
• Excellent facilitation, servant leadership, and conflict resolution skills.
• Hands-on with agile tools: JIRA, Azure DevOps, Rally, or similar.
• Strong communication and stakeholder management skills.
• (Preferred) Exposure to GenAI / AI/ML projects and understanding of unique delivery challenges.

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (required)
• Master’s degree in Business Administration, Project Management, or Technology (preferred).
• Mandatory Certifications:
  • Certified Scrum Master (CSM) or PSM II/III
  • At least one Agile/Scaled Agile certification (e.g., SAFe, PMI-ACP, ICAgile)

Success Measures

• Consistent improvement in team velocity and predictability.
• Reduction in delivery impediments and blockers.
• Higher team engagement, morale, and retention.
• Alignment of delivery outcomes with business goals.
• Demonstrated continuous improvement across teams and processes.