Scrum Master

National Bank of Ras Al-Khaimah PJSC; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution in the UAE is seeking an experienced Scrum Master to lead agile delivery teams focused on digital banking transformation. Responsibilities include championing agile practices, monitoring sprint progress, and collaborating with stakeholders. Candidates should have 5–8 years of Scrum Master experience and relevant certifications. This role offers competitive compensation and a diverse workplace culture.

Benefits

Competitive, performance-linked compensation

Medical coverage for you and your family

Comprehensive life insurance

Inclusive workplace culture

Career development opportunities

Mentorship from industry experts

Qualifications

• 5–8 years of experience as a Scrum Master or Agile Delivery Lead.
• Experience in financial services is an advantage.

Responsibilities

• Champion agile principles across teams.
• Facilitate Scrum ceremonies.
• Monitor sprint progress and manage risks.

Skills

Agile leadership

Cross-functional collaboration

Risk management

Customer-centric innovation

Education

Bachelor’s or Master’s degree in Computer Science or IT

Certification: Certified Scrum Master (CSM)

Certification: Professional Scrum Master (PSM)

Certification: SAFe Agilist

Job description

About the Role

We are looking for a seasoned Scrum Master to lead agile delivery teams focused on digital banking transformation, with a strong emphasis on customer onboarding, lending products, and core banking integration. The ideal candidate will bring deep domain expertise, agile leadership, and a passion for driving customer-centric innovation. As a Scrum Master you will be reporting to the Senior Vice President-Delivery while collaborating with other teams in Delivery as well as stakeholders in different areas of the bank.

What You’ll Be Doing

• Champion agile principles and practices across cross-functional teams.
• Facilitate Scrum ceremonies and ensure sprint discipline and cadence.
• Drive sprint planning, backlog grooming, and release planning with Product Owners.
• Monitor sprint progress and proactively manage risks and dependencies.
• Foster a high-performing team culture focused on collaboration, ownership, and continuous improvement.

Domain Expertise & Solution Delivery

• Lead delivery of digital solutions for customer onboarding, loan origination, credit assessment, and disbursement workflows.
• Collaborate with cross-functional business and technology stakeholders to drive customer journey deliveries.
• Work closely with architects and developers to ensure scalable and secure solution design.

Stakeholder Engagement & Governance

• Act as a key liaison between business, technology, and operations teams.
• Provide regular updates to senior leadership on delivery status, risks, and mitigation plans.
• Ensure compliance with regulatory, security, and data privacy standards.
• Support change management and financial tracking and governance on the project.

What We’re Looking For

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field including certification such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Agilist.
• 5–8 years of experience as a Scrum Master or Agile Delivery Lead.
• Financial services industry experience is an added advantage.

What’s In It For You

• Competitive, performance-linked compensation
• Medical coverage for you and your family
• Comprehensive life insurance
• Inclusive and diverse workplace culture
• Career development and fast-track growth opportunities
• Mentorship from industry experts