School Administrator

The-English-College-Dubai; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

ISP in Dubai is seeking an organised administrator to handle customer/employee requests, data entry, attendance reporting, KHDA portal registrations, and support HR onboarding. The role supports academic events and policy updates.

You will work under tight deadlines in a school environment, with English and Arabic communication, multitasking, detail orientation, and stakeholder liaison across staff, parents, and authorities.

Qualifications

• Proven experience in an administration role at this or a similar level.
• Experience in an educational establishment is preferred.
• Excellent English & Arabic communication skills (written and verbal).
• Experience in a high-pressure environment with multitasking ability.
• Outstanding time management, attention to detail & prioritisation skills.
• Great interpersonal skills with ability to communicate at all levels.
• Excellent problem solving and decision making skills.
• Driven, enthusiastic and energetic to support school improvements.

Responsibilities

• Handle customer/employee requests with excellent customer service and clear information.
• Provide system support including data entry and coordination of electronic files and records.
• Collate, analyse and retrieve data for attendance letters and reports.
• Assist with KHDA portal registrations for students and employees; follow up on document requirements.
• Assist with site inspections from government entities and coordinate information.
• Support HR onboarding and sponsorship processes; assist with employment procedures.
• Support academic team meetings and school events per academic calendar; obtain approvals and coordinate trips.
• Review and update school policies, procedures, and handbooks.

Skills

Administration experience

Bilingual English/Arabic

Time management

Attention to detail

Interpersonal skills

Problem solving

Multitasking

Communication skills

Education

Higher education in Administration or similar

Job description

Job DescriptionMain Duties & Responsibilities Handling of ‘customer’/employee requests whilst providing excellent customer service and ensuring transparency and clarity of information. Provide system support including data entry support and the coordination of electronic files and records. Collate, analyse and retrieve data to produce letters and reports; specifically relating to student attendance. Support with authority system compliance, including registering of students and employees on the KHDA portal, following up with employees and parents on document requirements for entry. Support with site inspections from government entities, collating information. Providing support to the HR Team with onboarding requirements and assisting with employment and sponsorship processes. Support academic team meetings and school events as detailed in the academic calendar, obtaining relevant approvals from authorities and coordinating trip arrangements with students, parents and internal teams. Support with the review and updating of school policies, procedures and handbooks. Perform other administrative tasks as may be required.Education: Higher education (degree, diploma or equivalent) in Administration or similarSkills & Experience: Proven experience in an administration role at this, or a similar level. Experience of working in an educational establishment is preferred. Excellent English & Arabic communication skills; both written and verbal. Experience of working in a high pressure environment with the ability to multitask. Outstanding time management, attention to detail & prioritisation skills. Great interpersonal skills with the ability to communicate at all levels. Excellent problem solving and decision making skills. Driven, enthusiastic and energetic to support school improvementsISP PrinciplesBegin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguardingand Health & Safety issues and acting and following up on all concerns appropriately.Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.ISP Commitment to Safeguarding PrinciplesISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.ISP Commitment to Diversity, Equity, Inclusion, and BelongingISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.