# SAP S/4HANA SD & CRM Lead ConsultantMai DubaiTM Bottled Drinking WaterUnited Arab Emirates - DubaiPosted 28 October 2026LinkedInDirect employerEnterpriseTop-rated employerLocationUnited Arab Emirates - DubaiJob typeOn-siteExperience12+ yearsSalaryAED 30k–45k/mo (est.)Apply on LinkedIn## Job descriptionJob PurposeWe are seeking an experienced SAP S/4HANA SD & CRM Lead Consultant to lead SAP Sales & Distribution initiatives, drive business transformation programs, and manage end-to-end Order-to-Cash (OTC) processes. The role involves solution design, implementation, integration, support, and continuous process optimization across the SAP landscape.Key Responsibilities:- Lead requirement gathering, fit-gap analysis, solution design, and implementation of SAP S/4HANA SD & CRM solutions.- Configure and support end-to-end OTC processes including Quotations, Sales Orders, Deliveries, Billing, Returns, Pricing, Rebates, and Settlement Management.- Manage FSCM Credit Management, Customer Master Data, Business Partners, Customer Hierarchies, and Partner Functions.- Drive integration with SAP MM, FI/CO, PP, WM/EWM, CRM, and third-party applications.- Support EDI, IDocs, APIs, middleware, e-commerce, and customer portal integrations.- Prepare functional specifications and coordinate with technical teams for enhancements and developments.- Lead data migration, validation, reconciliation, testing, cutover, go-live, and hypercare activities.- Provide L2/L3 support, incident resolution, and SLA compliance monitoring.- Partner with business stakeholders to identify process improvements, automation opportunities, and SAP best practices.- Lead SAP transformation and enhancement projects using SAP Activate methodology.- Manage project timelines, vendors, risks, budgets, and deliverables.- Conduct user training, change management, and knowledge transfer sessions.- Ensure compliance with SAP governance, audit requirements, GRC controls, and release management processes.Qualifications & Experience:- 12+ years of experience in SAP SD with strong SAP S/4HANA expertise.- Hands-on experience in SAP SD, SAP CRM, OTC, Pricing, Rebates, FSCM Credit Management, and Returns Management.- Proven experience in at least 2-3 end-to-end SAP S/4HANA implementations.- Strong integration experience across MM, FI/CO, PP, WM/EWM, EDI, APIs, and middleware platforms.- Experience leading SAP transformation, enhancement, and support projects.- Strong stakeholder management, business partnering, and leadership skills.- Experience with SAP Activate methodology, cutover, go-live, and hypercare support.- SAP SD or SAP S/4HANA Sales certification preferred.Preferred Industry Background:FMCG, Manufacturing, Distribution, Beverage, or Consumer Goods industries.