SAP MES Lead: Manufacturing IT Excellence

HCL Technologies Limited; Abu Dhabi; On-site; AED 350,000 - 650,000; Full time

Job summary

HCL Technologies Limited is seeking a Senior SAP Lead with deep MES expertise to guide AMS delivery, governance, and continuous improvement for a mission-critical SAP landscape in the UAE. The role ensures stable SAP–MES integrations, data integrity, and controlled changes across SAP S/4HANA/ECC and MES platforms.

You will lead Level 2/3 support, manage incidents, drive improvements, and collaborate with cross-functional teams to maintain SLAs, performance KPIs, and disaster recovery readiness

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Systems, Manufacturing, or related discipline.
• 15–18 years of SAP experience with leadership in manufacturing-focused engagements.
• 7+ years MES-related experience including SAP–MES architecture and integration.

Responsibilities

• Lead end-to-end SAP AMS delivery for manufacturing and MES-integrated processes.
• Act as the senior design authority for integration across SAP S/4HANA/ECC and MES.
• Own critical incident resolution and major incident management with RCA and preventive plans.
• Direct Level 2 and Level 3 support teams; establish procedures and escalation paths.
• Ensure reliable exchange of production orders, routings, BOMs, and quality data.
• Review and approve solution designs, specs, interfaces, and deployment plans.
• Lead proactive monitoring, interface reconciliation, and automation of repetitive tasks.
• Coordinate with cross-functional teams including cybersecurity, infrastructure, and vendors.
• Maintain SLA/KPI performance and drive continual service improvement.
• Support disaster recovery, audit readiness, and security/compliance requirements.
• Mentor consultants and act as primary escalation point for complex SAP/ MES issues.

Skills

SAP integration

MES integration

ITIL practices

Leadership

Incident management

Stakeholder management

SAP S/4HANA / ECC

S/4HANA Manufacturing

Education

Bachelor’s degree in Engineering/CS/IS/Manufacturing

Tools

ServiceNow

SAP Solution Manager

SAP Cloud ALM

Job description

HCL Technologies Limited is seeking a Senior SAP Lead with deep MES expertise to guide AMS delivery, governance, and continuous improvement for a mission-critical SAP landscape in the UAE. The role ensures stable SAP–MES integrations, data integrity, and controlled changes across SAP S/4HANA/ECC and MES platforms.

You will lead Level 2/3 support, manage incidents, drive improvements, and collaborate with cross-functional teams to maintain SLAs, performance KPIs, and disaster recovery readiness