SAP PP & PM Senior Consultant

HCL Technologies Limited; Abu Dhabi; On-site; AED 400,000 - 660,000; Full time

Job summary

HCL Technologies Limited in the United Arab Emirates seeks a Senior SAP Lead with 15–18 years of hands-on experience across SAP PP, PM/EAM, QM and EHS to own end‑to‑end functional leadership for a mission‑critical AMS engagement in Abu Dhabi. You will steer cross‑functional processes and governance, ensuring alignment with ITIL practices and client expectations.

Responsibilities include leading complex production, maintenance, quality and safety scenarios, delivering fit‑to‑standard designs,

Qualifications

• 15+ years of SAP domain experience.
• Proficient in PP, PM/EAM, QM, EHS modules.
• Experience in L2/L3 support and incident management.
• Familiar with ITIL processes and governance.

Responsibilities

• Lead SAP PP, PM/EAM, QM, and EHS tracks and handle complex production, maintenance, quality, safety issues.
• Provide L2/L3 application support per SLA, priorities, ITIL processes.
• Own issue resolution from triage to root cause and preventive actions.
• Ensure continuity during incidents, production cycles, maintenance windows, releases.
• Translate business requirements into fit-to-standard designs and test plans.
• Govern change requests through assessment, review, deployment, stabilization.
• Lead unit/integration/regression/UAT testing with evidence and sign-offs.

Skills

SAP PP

SAP PM/EAM

SAP QM

SAP EHS

ITIL

Functional leadership

Tools

AMS integration

Solution governance

Job description

We are seeking a Senior SAP Lead with 15–18 years of experience and deep functional expertise across SAP Production Planning, Plant Maintenance / Enterprise Asset Management, Quality Management, and Environment, Health and Safety. The role will provide end‑to‑end functional leadership, L2/L3 support, solution governance, and continuous improvement for a mission‑critical SAP AMS engagement supporting a customer in the UAE. The successful candidate will own integrated manufacturing, maintenance, quality, and safety processes while ensuring production stability, asset readiness, quality compliance, operational safety, security, confidentiality, and auditability.

Key Responsibilities

• Lead the SAP PP, PM/EAM, QM and EHS functional track and serve as the senior escalation point for complex production, maintenance, quality, safety, and cross‑functional issues.
• Provide L2/L3 application support for incidents, service requests, problems, and minor enhancements in accordance with agreed SLAs, priorities, escalation procedures, and ITIL‑based processes.
• Own issue resolution from triage through root‑cause analysis, permanent correction, preventive action, validation, and knowledge capture.
• Protect business continuity and mission readiness during critical incidents, production cycles, maintenance windows, shutdowns, quality events, safety incidents, and planned releases.
• Translate business requirements into fit‑to‑standard solutions, functional designs, configuration changes, specifications, estimates, test scenarios, deployment plans, and support documentation.
• Govern change requests through impact assessment, solution review, configuration, development coordination, testing, approval, transport, deployment, and post‑release stabilization.
• Lead unit, integration, regression, and user acceptance testing; ensure complete test evidence, defect closure, business sign‑off, and