SAP Implementation Administrator

Black & Grey HR Consultancy FZE; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Black & Grey HR Consultancy FZE seeks an SAP Implementation Administrator for a leading Dubai-based contracting company. You will support end-to-end SAP projects, coordinate with partners and internal teams, and oversee system administration to drive user adoption.

You will manage SIT/UAT testing, document processes, and contribute to post‑go‑live support and ongoing SAP optimization, ensuring alignment with business objectives.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field.
• 3–5 years of experience supporting or coordinating SAP implementation projects.
• Hands‑on experience with SAP implementation projects from client’s side, consultants, and cross‑functional business teams.
• Good understanding of the SAP implementation lifecycle, ERP processes, and system administration.
• Experience in SAP user administration, role and access management, user provisioning, and authorization management.
• Experience coordinating SIT, UAT, defect tracking, and post‑go‑live support.
• Knowledge of SAP modules such as SAP S/4HANA, SAP ECC, MM, SD, FICO, PM, HCM, or similar ERP modules.

Responsibilities

• Support end-to-end SAP implementation projects from planning through post-go-live support.
• Coordinate with SAP implementation partners, vendors, consultants, and internal stakeholders for timely delivery.
• Gather business requirements and facilitate communication between users and implementation teams.
• Monitor timelines, deliverables, risks, and milestones; escalate issues when needed.
• Participate in meetings and provide status updates to management.
• Coordinate change requests, enhancements, and system improvements throughout the lifecycle.
• Administer SAP user accounts, including creation, access, roles, and authorization requests.
• Maintain user access controls per security policies and governance standards.
• Assist in master data maintenance and data migration/validation activities.
• Coordinate with partners on configurations, enhancements, and issue resolution.
• Monitor system performance and report issues for timely resolution.
• Coordinate and participate in SIT, UAT, regression testing, and production validation.
• Prepare test plans, document results, and track defects to resolution.
• Develop and maintain implementation documentation, user guides, SOPs, and training materials.
• Conduct end-user training sessions to ensure adoption of SAP processes.
• Maintain records of configurations, changes, testing activities, and project documentation.
• Provide first-level functional support to SAP users and coordinate with vendors for issue resolution.
• Support post-go-live stabilization activities and process improvements.

Skills

SAP project coordination

Stakeholder communication

Documentation & training

System administration

Testing coordination

Education

Bachelor's degree in IT, CS, BBA, Eng or related field

Tools

SAP ECC

SAP S/4HANA

Data migration tools

Job description

Black & Grey HR is recruiting for a leading contracting company based in Dubai, UAE, to hire an SAP Implementation Administrator. This role offers an exciting opportunity to play a key part in the organization's SAP transformation journey by supporting implementation initiatives, coordinating with internal teams and external consultants, overseeing system administration activities, and driving seamless user adoption. The successful candidate will contribute to the successful deployment, optimization, and ongoing support of the SAP environment while ensuring alignment with business objectives.

Key Responsibilities

SAP Implementation & Project Coordination

• Support end-to-end SAP implementation projects, ensuring smooth execution from planning through post-go-live support.
• Coordinate with SAP implementation partners, vendors, consultants, and internal business stakeholders to ensure timely project delivery.
• Assist in gathering business requirements and facilitate communication between business users and implementation teams.
• Monitor project timelines, deliverables, risks, and implementation milestones, escalating issues when required.
• Participate in project meetings and provide implementation status updates to management.
• Coordinate change requests, enhancements, and system improvements throughout the implementation lifecycle.

SAP Administration & User Management

• Administer SAP user accounts, including user creation, access management, role assignments, and authorization requests.
• Maintain user access controls in accordance with company security policies and governance standards.
• Assist in maintaining SAP master data and support data migration and validation activities.
• Coordinate with implementation partners on system configurations, enhancements, and issue resolution.
• Monitor system performance and report technical or functional issues for timely resolution.

Testing, Documentation & Training

• Coordinate and participate in System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and production validation.
• Prepare test plans, document test results, and ensure defects are tracked through to resolution.
• Develop and maintain implementation documentation, user guides, standard operating procedures (SOPs), and training materials.
• Conduct end-user training sessions to ensure successful adoption of SAP processes and functionalities.
• Maintain accurate records of configurations, changes, testing activities, and project documentation.

Post-Implementation Support

• Provide first-level functional support to SAP users and coordinate with vendors for issue resolution when required.
• Support post-go-live stabilization activities to ensure smooth business operations.
• Monitor user issues, system performance, and enhancement requests.
• Identify opportunities to improve business processes and recommend SAP system enhancements.
• Ensure compliance with organizational IT policies, security standards, and best practices.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field.
• 3–5 years of experience supporting or coordinating SAP implementation projects.
• Hands‑on experience working with SAP implementation projects from client’s side, consultants, and cross‑functional business teams.
• Good understanding of the SAP implementation lifecycle, ERP business processes, and system administration.
• Experience in SAP user administration, role and access management, user provisioning, and authorization management.
• Experience coordinating System Integration Testing (SIT), User Acceptance Testing (UAT), defect tracking, and post‑go‑live support.
• Knowledge of SAP modules such as SAP S/4HANA, SAP ECC, MM, SD, FICO, PM, HCM, or similar ERP modules.
• Familiarity with data migration, master data management, and change management processes.
• Ability to prepare and maintain project documentation, user manuals, SOPs, and training materials.