SAP ERP Transformation Programme Manager

ECS ME LLC; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

ECS ME LLC in Dubai seeks an experienced ERP Transformation Programme Manager to lead SAP/ERP implementations across the group. You will work with IT Strategy, sponsors, and vendor PMOs to plan scope, resources, budget, and timelines for all program streams.

The ideal candidate has 15+ years in PM, with at least 5 years guiding complex SAP/ERP transformations in multi-function settings. Strong leadership, communication, and governance skills are essential to drive value.

Qualifications

• 15+ years of project/program management experience.
• At least 5 years leading complex SAP/ERP transformations with cloud integrations.
• Proven leadership, communication, and stakeholder management skills.
• Fluent English and ability to influence across leadership levels.

Responsibilities

• Develop ERP transformation strategy aligned with long-term goals.
• Deliver business requirements and outcomes with traceability across scope, data, reporting, and infrastructure.
• Govern program governance and monitor budget, spend and benefits realization.
• Coordinate multiple program teams and manage dependencies and risks.

Skills

PgMP PMP

SAP ERP

Leadership

Communication

Stakeholder mgmt

Education

Bachelor's degree in IT/Engineering

Tools

SAP Rise

Cloud ALM

Signavio

Job description

Dubai, United Arab Emirates

Job Purpose

We are seeking a highly skilled and experienced ERP Transformation Programme Manager to lead and oversee the successful implementation across the group. The ideal candidate will have a proven track record in managing complex SAP implementation projects, possessing exceptional leadership, communication, and project management skills. As the SAP Transformation Programme Manager you will work closely with the IT Strategy committee, Business and IT Project sponsors, cross-functional teams, and vendor Project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for all Program streams ensuring Program goals are achieved.

Essential Roles and Responsibilities

Strategic Roles and Responsibilities

• Support the development of the ERP transformation strategy aligned with the organisation’s long-term goals, along with Programme Director or Sponsors.
• Delivery business functional requirements and intended outcomes, with traceability to all planned scope including integration, data warehousing and migration, reporting, infrastructure and network, etc.
• Drive strong governance within the group and across vendors to enable timely decisions are made and full programme visibility
• Define appropriate delivery model for customer project as a composition of pre-defined services, on-site and/or remote delivery – including Max Attention Next Generation (and other PE engagements)

Functional Roles and Responsibilities

Planning and setup

• Stakeholder identification and management alongside Change Management partner
• Review and monitor allocation of people and skills within the programme
• Setup the communications office along with the Change Management partner, supporting effective and regular communication to programme stakeholders.

Governance and Reporting

• Execute on and ensure compliance to programme governance
• Track program’s cost against budget and support, monitoring expenditure and costs against delivered and realised benefits as the Program progresses, supporting overall budget management for the Programme Director or Sponsors
• Reporting and documentation of progress KPI reports to leadership including, highlighting key achievements, challenges, and recommended actions to leadership and stakeholders regularly.

Delivery

• Coordinate and monitor multiple programme teams, across business and IT
• Dependencies management within programme and BAU streams of work.
• Risk management through proactive identification and development of mitigation plans to minimise disruption and deviation from programme goals
• Quality assurance and the overall integrity of the programme supported by a QA team

People Management Roles and Responsibilities

Managing Performance

• Directing, motivating and developing your direct programme team PMO and QA
• Stakeholder engagement and management across impacted stakeholders and contributing vendors
• Support the appointment of individuals to project teams
• Assume responsibility for the program’s people and vendors delivery and manage performance issues

Job Requirements

Education/Certification and Continued Education

• A relevant University degree in Business Administration, Information Technology, Computer Science, Engineering or related field

Years of Experience

• 15+ years of project/program management, with at least 5 years of experience of leading complex SAP or ERP transformations cloud SaaS implementation with integrations to multiple in-house and external systems for multiple functions (Corporate Finance, Retail, etc). Experience in multi-industry organisations is advantageous.

Knowledge and Skills

• Proven experience as a Program Manager – PgMP® and PMP® (or similar) certifications would be an added advantage
• Have knowledge / understanding of - SAP Solution Portfolio, SAP Rise Methodology, Cloud & Clean Core Strategy, SAP Lean IX, Signavio and Cloud ALM & SAP Business AI
• Proven knowledge of technical, commercial and organizational issues that impact Program strategy and planning
• Strong verbal and written communication, especially in the areas of teamwork, stakeholder management, and ability to influence; ability to facilitate dynamic meetings and discussions.
• Excellent logical, analytical, and problem-solving skills
• Outstanding leadership and organisational skills

Languages

Fluent English

Additional Requirements

N/A

Competencies

Core Competencies Managerial and Leadership Competencies

• Results driven
• Integrity and Trust
• Customer Focus
• Collaboration
• Strong sense of ownership
• Business Acumen
• Dealing with ambiguity
• Planning
• Conflict management
• Motivating other
• Developing Direct Reports

Key Performance Indicators (KPIs)

Customer Finance

• Documentation – all programme artefacts are maintained including programme plans, risk registers, minutes, working and steering committee presentations and minutes, etc.
• Business Satisfaction – delivery on time and to expectation / planned benefit
• Budget Compliance

People Operations/Process

• Vendor performance – measure and manage their adherence to deadlines, solution quality, responsiveness
• Communication effectiveness - frequency and quality of communication updates provided to stakeholders, feedback from stakeholders on the clarity and relevance of communications.
• Development of team members and peers through coaching and knowledge-sharing.
• Number of new initiatives recommended and adopted
• Minimal disruption to operations during delivery
• Quality of delivery – number of defects / issues post implementation