SAP Customer Cloud Data Architect

TechMantra Global; Abu Dhabi; On-site; AED 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a seasoned professional to lead the implementation of Customer Data Cloud solutions. This pivotal role involves managing complex projects, collaborating with diverse teams, and ensuring successful delivery of client solutions. With a focus on personalization and integration, you will leverage your extensive experience to drive value for clients. If you are passionate about technology and eager to make an impact in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 10+ years of experience in Customer Data Cloud platforms.
• Strong communication and project management skills.
• Experience in leading teams throughout project lifecycles.

Responsibilities

• Manage CDC implementation and design architecture assets.
• Collaborate with teams on customer data integrations.
• Ensure delivery architecture meets standards and benchmarks.

Skills

Customer Data Cloud Implementation

Project Management

Communication Skills

Technical Writing

Agile Methodologies

Education

Bachelor's Degree

Tools

JIRA

Job description

Key Responsibilities

• Fully manage CDC (Customer Data Cloud) implementation from designing an implementation that enables the development of uses cases, creating architecture assets and leading the end-to-end delivery
• Fully understand the CDC components including CIAM implementation for both B2B & B2C.
• Collaborate with Digital Strategists and Data Engineers on customer data Cloud integrations and technical implementations.
• Fully design solution architecture considering the integrations with multiple SAP & Non-SAP platforms
• Ensure that delivery architecture is implemented according to policies/standards and solution is benchmarked externally
• Working in project teams through agreed upon phases of project governance, requirements definition, vendor selection, risk analysis, customization, testing, training and rollout of a client's project lifecycle
• You play a pivotal role in helping our clients to achieve success in their personalization journey
• Take on the role as a critical team member in both implementation projects as well as in discovery to ensure ideation of uses cased based on value drivers and challenges
• Interact and collaborate with the global delivery network to ensure effective delivery and a smooth transition of services
• Understand what Customer Data Cloud offer and make sure that clients are aware and benefit of available features
• Contribute to assets/offerings & thought leadership
• Aid in the design and development of the solution
• Ability to work autonomously when necessary in a virtual work environment, while maintaining connectivity with your team and other members of the practice
• Teaming with client technology professionals, and third-party strategic alliances
• Developing long-term relationships and networks both internally and externally
• Interacting and communicating effectively with teammates, clients, stakeholders, and executives

To qualify for the role, you must have

• Bachelor's degree and 10 or more years of related work experience
• 5 or more years of experience in implementing Customer Data Cloud Platforms
• Experience in leading team throughout the project lifecycle.
• Understanding of whole landscape around CDC, including Sales, Marketing, CRM, ERPs, Payment gateways, Mobile apps, Analytics, Commerce etc.
• Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
• Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific business and technology functions

Ideally, you'll also have

• Certified in SAP CDC.
• Experience working in an agile implementation environment
• Prior consulting experience highly preferred
• Experience in project management tools such as JIRA etc