SAMPLE /SERVICE COORDINATOR

Confidential Company; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an experienced Sample/Service Coordinator to join their dynamic team in Dubai. This pivotal role involves managing sample collections, coordinating between clients and sales representatives, and ensuring timely dispatch of sampling materials. The ideal candidate will excel in organization, problem-solving, and communication, contributing significantly to the efficiency of operations. If you are passionate about coordination and thrive in a fast-paced environment, this is an excellent opportunity to make a meaningful impact in the field of sample management.

Benefits

Medical Insurance

Annual Leaves As Per Labour Law

Annual Air Ticket

Visa

Transportation

Accommodation

Qualifications

• Experience in managing samples and coordinating with clients and teams.
• Strong organizational skills and ability to handle complaints effectively.

Responsibilities

• Manage sample collection schedules and maintain records.
• Coordinate between clients and sales representatives for sample collection.
• Ensure safety and proper tools for sampling technicians.

Skills

Sample Management

Coordination Skills

Problem-Solving

Time Management

Education

Bachelor's Degree

Tools

Sampling Tools

Time Sheets

Job description

Medical Insurance, Annual Leaves As Per Labour Law, Annual Air Ticket, Visa, Transportation, Accommodation

Vacancy

Job Description

Applications are invited immediately for an experienced Sample/Service Coordinator for an organization based in Dubai, UAE.

1. Responsible for the management of samples including scheduling and tracking. (Daily Sample collection assignment to the samplers according to the work schedules given by the sales representative)
2. Maintain the record of sampling plan including the monthly samples.
3. Coordinating between the client and the sales representative for details such as locations, contact details, clarity of sample collection etc.
4. Daily monitoring and maintaining the work log time sheet of samplers.
5. Handle complaints of sampling technicians and give them a solution to their encountering problems, further to the discussion with the Lab Technical Manager.
6. Responsible for organizing the adequate sampling tools in coordination with the lab manager/lab supervisor.
7. Responsible for dispatching the sampling bottles/containers.
8. Responsible for completing the sampling schedules within the time frame. (In such event of assistance required from a chemist or microbiologist for sampling, he has to coordinate with the lab manager for assistance)
9. Responsible to coordinate with clients in advance and schedule the sample collections for both Dubai and Abu Dhabi Contracts.
10. Responsible for arranging the transportation of subcontracting samples or any other goods.
11. Responsible to coordinate with the administration department for vehicle arrangement.
12. Responsible for organizing monthly meetings with samplers and educate them with coordination with the quality.
13. Responsible to ensure the samplers have their safety PPE during the sampling.