Salesforce QA Engineer - End-to-End Testing & Automation

IC; Dubai; On-site; AED 223,000 - 357,000; Full time

Job summary

IC is seeking a Salesforce QA Engineer to ensure quality across Salesforce integrations, automations, and data flows. You will test Lightning Web Components, APIs, and CRM processes with a focus on edge cases and data accuracy.

You will design test plans, execute end-to-end scenarios, contribute to regression suites, and own quality from refinement to release in a fast-paced environment. The role involves collaborating with product streams, developers, and operations to validate multi-region

Qualifications

• 3+ years of hands-on software testing in the Salesforce ecosystem.
• Strong knowledge of Salesforce objects, relationships, Person Accounts, record types, automation and platform limits.
• Thorough understanding of the Salesforce security model: profiles, permission sets and groups, custom permissions, roles, sharing rules and FLS.
• SOQL for data validation using Developer Console or the sf CLI.
• API testing with Postman: REST, JSON, authentication, HTTP status codes and error paths.
• Jira and a test management tool such as QMetry, Xray or Zephyr.
• Test design techniques: boundary values, equivalence classes, state transitions and role-based matrices.
• Hands-on UI test automation with Playwright or an equivalent framework, such as Selenium or Cypress.
• Proven ability to onboard rapidly, take full ownership of feature quality, work independently, and make proactive decisions in a fast-paced environment.
• Data generation and manipulation using tools like Data Loader, Salesforce Inspector, or Workbench.

Responsibilities

• Collaborate closely with product streams and technical teams to understand end-to-end business processes and downstream data impact.
• Test features end-to-end across LWC screens and business logic, from lead assignment to lifecycle changes.
• Validate CRM processes including onboarding, account assignment, and regulatory compliance across regions.
• Verify financial workflows, KYC/verification pipelines, and trading account lifecycles.
• Validate bi-directional API data exchange between Salesforce and external systems.
• Test inbound/outbound REST integrations with Postman, covering payloads and error paths.
• Verify Salesforce security model by running scenarios for different personas.
• Design and maintain test plans, test cases, and regression suites in Jira and Qmetry.
• Investigate root causes and log high-quality defect reports with steps for reproduction; collaborate with developers to resolve.
• Add acceptance criteria and edge cases during refinement and run regression pre-release.
• Build and maintain automated UI regression for key user journeys with Playwright.
• Review AI-generated test cases and scripts against acceptance criteria and designs.
• Propose improvements to test processes, tooling and release checks.
• Own test strategy and release quality as the sole QA engineer in the stream.

Skills

Salesforce testing

SOQL for data validation

API testing

Test design techniques

Jira & test management

Data generation

Onboarding & ownership

Tools

Postman

QMetry

Xray

Zephyr

Playwright

Selenium

Cypress

sf CLI

Job description

IC is seeking a Salesforce QA Engineer to ensure quality across Salesforce integrations, automations, and data flows. You will test Lightning Web Components, APIs, and CRM processes with a focus on edge cases and data accuracy.

You will design test plans, execute end-to-end scenarios, contribute to regression suites, and own quality from refinement to release in a fast-paced environment. The role involves collaborating with product streams, developers, and operations to validate multi-region