Salesforce Field Services Expert

VaporVM; Dubai; Remote; AED 120,000 - 160,000; Full time

Job summary

A leading company seeks a Salesforce Field Service Expert to design and implement innovative Salesforce solutions. The ideal candidate will manage end-to-end Salesforce Field Service implementations and assist global clients in optimizing their field service operations. Strong expertise in Salesforce architecture and excellent communication skills are essential for this remote role.

Qualifications

• Proven expertise in Salesforce Field Service with at least 3 full-cycle implementations.
• Strong knowledge of Salesforce platform, including Apex, Visualforce, and SOQL.
• Experience with mobile field service deployment and offline capabilities.

Responsibilities

• Lead end-to-end implementations of Salesforce Field Service solutions.
• Configure and customize FSL to meet business requirements.
• Collaborate with stakeholders and provide mentorship to junior team members.

Skills

Salesforce Field Service configuration & optimization

Apex

Lightning Web Components (LWC)

Analytical skills

Problem-solving

Excellent communication

Education

Bachelor's or master's degree in computer science, Information Systems, or related field

Tools

Integration tools (REST/SOAP APIs, Mulesoft, etc.)

DevOps tools (Gearset, Copado, Jenkins)

Job description

Salesforce Field Services Expert VaporVM

We are seeking a highly experienced Salesforce Field Service Expert to lead the design, implementation, and optimization of Salesforce Field Service (FSL) solutions. The ideal candidate will have a deep understanding of FSL architecture, configuration, and integration, and be capable of working independently in a remote environment. This role is essential in transforming field service operations for global clients through innovative Salesforce solutions.

Location: Remote (India)

Job Summary:

We are seeking a highly experienced Salesforce Field Service Expert to lead the design, implementation, and optimization of Salesforce Field Service (FSL) solutions. The ideal candidate will have a deep understanding of FSL architecture, configuration, and integration, and be capable of working independently in a remote environment. This role is essential in transforming field service operations for global clients through innovative Salesforce solutions.

Location: Remote (India)

Key Responsibilities:

• Lead end-to-end implementations of Salesforce Field Service, including design, development, and deployment.
• Configure and customize FSL to support business requirements like work orders, service appointments, skills-based routing, territories, and dispatcher consoles.
• Integrate FSL with other Salesforce clouds (e.g., Sales, Service, CPQ) and third-party applications.
• Conduct gap analysis, define technical specifications, and ensure adherence to best practices.
• Create and manage data models, custom objects, automation (Flows, Process Builder), and reports.
• Collaborate with stakeholders, business analysts, and developers to deliver scalable and efficient solutions.
• Provide mentorship to junior team members and participate in code reviews and QA.
• Stay updated on Salesforce platform updates and Field Service innovations.

Qualifications:

• Proven expertise in Salesforce Field Service (formerly FSL) with at least 3 full-cycle implementations.
• Strong knowledge of Salesforce platform including Apex, Visualforce, Lightning Components, and SOQL.
• Solid understanding of field operations, workforce management, and service logistics.
• Experience with mobile field service deployment and offline capabilities.
• Salesforce Field Service Certification is highly preferred.

Technical Skills:

• Salesforce Field Service configuration & optimization
• Apex, Lightning Web Components (LWC), Flows, SOQL
• Integration tools (REST/SOAP APIs, Mulesoft, etc.)
• Experience with Salesforce Mobile App and custom mobile solutions
• Knowledge of DevOps tools (Gearset, Copado, Jenkins) is a plus

Functional Skills:

• Strong analytical and problem-solving skills
• Excellent verbal and written communication
• Ability to interact with global clients and work independently
• Agile/Scrum experience preferred

Education:

• Bachelor s or master s degree in computer science, Information Systems, or a related field

Preferred Certifications:

• Salesforce Certified Field Service Consultant
• Salesforce Certified Platform Developer I/II
• Salesforce Administrator or Advanced Administrator

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