Salesforce Administrator - Remote

YO AI Labs; Abu Dhabi; Remote; AED 201,000 - 335,000; Full time

Job summary

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue platforms. This contract role is remote, and requires hands-on CRM leadership across major platforms, strong data governance, and the ability to translate complex workflows into practical governance.

You will audit CRM and integrated systems for inconsistencies, resolve data issues, review policies, and document

Qualifications

• 4–6 years hands-on CRM admin experience.
• Experience leading CRM implementations, migrations or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with two revenue/operational systems like billing, CPQ, ticketing, or integration platforms.
• SQL, APIs, data models, and cross-system data reconciliation.
• Experience in SaaS environments.
• Excellent written and verbal English communication.

Responsibilities

• Audit CRM and revenue systems for inconsistencies and automation issues.
• Analyze policy conflicts and determine business rules.
• Review and reconcile data across CRM and connected platforms.
• Create operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and integrations.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

CRM knowledge

SQL

English communication

Tools

Salesforce

HubSpot

Microsoft Dynamics 365

APIs

Job description

Salesforce / HubSpot Administrator - Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.