Sales Training Specialist

Meydan Free Zone; Dubai; On-site; AED 60,000 - 84,000; Full time

Job summary

Meydan Free Zone is seeking a dynamic Sales and Training Specialist to enhance its team in Dubai. This role focuses on converting client meetings into license sales and providing training to the offshore sales team. The ideal candidate will have a background in sales and training, along with strong communication and negotiation skills. Join us in our vision to be the world's leading hub for entrepreneurship and innovation.

Qualifications

• 4–6 years in sales and/or sales training roles, preferably within the UAE.
• Prior experience in Free Zone licensing or company formation is highly desirable.
• Training and coaching experience, particularly with remote or offshore teams.

Responsibilities

• Convert in-person client meetings into successful license sales through expert consultation.
• Conduct regular training sessions for the offshore sales team.
• Monitor offshore team performance and ensure adherence to company standards.

Skills

Communication

Negotiation

Closing Skills

Analytical Approach

Client-first Mindset

Education

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field

Tools

CRM system experience

Job description

Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services.

As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic Sales and Training Specialist, responsible to convert in-person client meetings into successful license sales through expert consultation and support, while also overseeing, training, and auditing the performance of the offshore sales team to ensure alignment, quality, and continuous improvement across the sales function.

Key Accountabilities:

Client-Facing Sales Activities:

• Welcome and consult prospective clients visiting the Meydan Free Zone office.
• Provide comprehensive product and service information tailored to client needs.
• Address client queries clearly and professionally, guiding them through the Free Zone licensing process.
• Drive sales conversions by managing the end-to-end process from first meeting to license issuance.
• Ensure a high-quality client experience through responsiveness, follow-up, and compliance awareness.

Sales Team Training & Support:

• Conduct regular training sessions for the offshore sales team on licensing structures, communication techniques, and objection handling.
• Act as the primary point of contact for addressing any questions or escalations from the sales team.
• Document all client and internal queries and their resolutions in a centralized knowledge base to support team learning and consistency.
• Continuously update internal training materials and playbooks to reflect changes in processes or services.
• Promote a culture of knowledge sharing, clarity, and operational excellence within the sales function.

Team Oversight & Quality Management:

• Monitor offshore team performance and ensure adherence to company standards and sales protocols.
• Perform regular audits on sales calls, lead entries, and communication logs to assess quality and accuracy.
• Provide constructive feedback and targeted coaching to offshore team members.
• Track and report team KPIs, lead conversion rates, and quality metrics to senior management.
• Recommend improvements to scripts, pitch strategies, and process workflows based on data insights and audit findings.

To Join our team, you will have:

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• 4–6 years in sales and/or sales training roles, preferably within the UAE.
• Prior experience in Free Zone licensing, company formation services, or a regulatory environment is highly desirable.
• Strong communication, negotiation, and closing skills.
• Training and coaching experience, particularly with remote or offshore teams.
• Analytical approach to performance tracking and process improvement.
• Documentation and reporting proficiency.
• CRM system experience (Salesforce, HubSpot, Zoho, etc.).
• Professional demeanor and client-first mindset.

Language skills:

• English.
• Any second language is desirable.

Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you!