Sales Team Lead Fixed Business Operation

Axiom Telecom; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A telecommunications firm in Dubai is seeking a professional to manage end-to-end fixed business sales processes. You will develop plans to meet sales targets, maintain relationships with real estate management, and coordinate with internal teams for successful installations. Strong organizational and communication skills are essential for this role.

Responsibilities

• Manage end-to-end fixed business sales processes at the executive level.
• Develop and execute weekly plans to achieve monthly product-level sales targets.
• Maintain updated records of all sales activities leads and conversions using Excel and MIS reports.
• Visit building/real estate management to build and maintain relationships for potential sales opportunities.
• Coordinate with internal teams for seamless installation and service activation.

Job description

Responsibilities

• Manage end-to-end fixed business sales processes at the executive level.
• Develop and execute weekly plans to achieve monthly product-level sales targets.
• Maintain updated records of all sales activities leads and conversions using Excel and MIS reports.
• Visit building/real estate management to build and maintain relationships for potential sales opportunities.
• Coordinate with internal teams (field technicians backend fiber team etc.) for seamless installation and service activation.
• Verify and update customer information prior to service activation or installation.
• Follow up with du back office for FNL (Final Notification Letter) and In-zone activations via calls/emails.
• Maintain communication with AMs backend teams and management on sales statuses and escalations.
• Maintain daily MIS reports in sync with du reports; update and escalate pending activations.
• Communicate regularly with management using updated MIS reports including details on activations rejections and pending cases.
• Monitor SIM serial reports manually submit in-zone sales when required and troubleshoot tablet/submission issues.
• Maintain monthly sales data and generate commission-wise payment sheets for agents.
• Follow up on 4-month billing cycle and quality checks (FBD SBD TBD) including customer outreach.