Sales Support Specialist

BDP International; Dubai; On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Sales Support Specialist to join their dynamic team in the Chemical Vertical. This role offers a unique opportunity to support global commercial operations while gaining valuable insights into the logistics sector. You will be responsible for developing key metrics, coordinating RFI/RFP submissions, and providing essential administrative support to enhance team efficiency. If you are passionate about logistics and eager to contribute to impactful initiatives, this position is perfect for you. Join a diverse team that values collaboration and growth, and take your career to the next level in an innovative environment.

Qualifications

• 3+ years of experience with at least 1-2 years in logistics.
• Strong skills in data analysis and reporting.

Responsibilities

• Support sales operations with metrics, reports, and process flows.
• Coordinate RFI/RFP submissions and maintain sales content library.

Skills

Logistics Experience

Data Analysis

Verbal Communication

Written Communication

Organizational Skills

Attention to Detail

Technical Acumen

Education

Bachelor’s Degree

Tools

PowerPoint

Visio

Word

Excel

CRM Systems

Job description

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,000 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Ready to gain exposure to a new side of the business? Join our team as a Sales Support Specialist in the Chemical Vertical. In this role, you'll contribute to high-impact initiatives and support global commercial operations while gaining insights into how PSA BDP grows business without being on the front line.

CHARTER :

Candidate will be an integral part of a multi-cultural global chemical logistics sales team, providing sales administration / operations support to grow the vertical.

PRIMARY RESPONSIBILITIES

1. Develop and deliver key metrics, reports, slides, and process flows using tools like Qlik, Visio, and proprietary global visibility systems to support decision-making.
2. Coordinate the development and submission of RFI / RFP / RFQs (requests for information / proposal / quotation), ensuring alignment with client requirements and company standards.
3. Maintain and update the RFP sales content library, ensuring accuracy, relevance, and accessibility for the sales team.
4. Collaborate with global operational teams to gather and integrate content for proposals and presentations.
5. Gather and organize financial and technical data for internal analyses and strategic use.
6. Monitor CRM input, as well as output, including reporting, dashboards, etc.
7. Provide general administrative support to manager and the department, including scheduling, communication, and coordination tasks to facilitate team efficiency.

Exemption Type: Exempt (Salaried)

QUALIFICATIONS & EDUCATION

Required :

1. General working experience 3+ years, including minimum 1-2 years of logistics experience.
2. Strong understanding of operations and experience with data analysis and reporting.
3. Professional verbal and written English language skills, including proficient English grammatical and writing / editing / proofreading abilities.
4. Expertise in PowerPoint, Visio, Word, and Excel.
5. Strong attention to detail, organizational skills, and ability to prioritize tasks.
6. Ability to work independently, remotely, and in flexible working hours (multiple time zones).
7. High level of technical acumen and ability to translate ideas into polished, modern visuals.
8. May need to travel internationally on a periodic basis.
9. Bachelor’s degree or equivalent educational background.

Preferred :

1. Chemical logistics experience.
2. Prior experience supporting sales teams or working in a sales environment.