Sales Support Specialist

Rentokil Initial; Dubai; On-site; USD 30,000 - 50,000; Full time

Job summary

Rentokil Initial seeks a Sales Support Specialist to bolster a dynamic sales team by facilitating sales processes and ensuring customer satisfaction. This role requires notable organizational abilities and proficiency in Microsoft Office, alongside excellent communication and customer service skills, contributing significantly to sales success.

Qualifications

• Proven experience in sales support or similar role.
• Strong proficiency in Microsoft Office Suite.
• Excellent organizational and communication skills.

Responsibilities

• Provide administrative support to the sales team.
• Prepare sales proposals, quotes, and contracts.
• Respond to customer inquiries and follow up on leads.

Skills

Organizational Skills

Customer Service

Analytical Skills

Team Collaboration

Adaptability

Education

Experience in sales support or administrative role

Tools

Microsoft Office Suite

CRM Software

Job description

Are you looking for an exciting opportunity to support a dynamic sales team in providing exceptional service to our customers? As a Sales Support Specialist at Rentokil Initial, you will play a crucial role in facilitating sales processes and ensuring the highest level of customer satisfaction.

Your Responsibilities:

• Provide administrative support to the sales team, ensuring efficient workflow and execution of sales processes.
• Assist in preparing sales proposals, quotes, and contracts, ensuring accuracy and timeliness.
• Respond to customer inquiries and follow up on leads, delivering prompt and effective solutions.
• Maintain up-to-date customer records and sales activity in CRM systems.
• Collaborate with various departments to resolve customer issues and enhance service delivery.
• Support the sales team in achieving targets by analyzing sales data and providing reporting insights.
• Engage in continuous learning to improve sales processes and enhance customer engagement.

Qualifications:

• Proven experience in sales support or a similar administrative role.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with CRM software (e.g., Salesforce) is preferred.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Strong written and verbal communication skills, with a focus on customer service.
• Detail-oriented with a proactive approach to problem-solving.
• A high level of professionalism and ability to work in a fast-paced environment.

Key Competencies:

• Team Collaboration: Ability to work effectively within a team to achieve common goals.
• Customer Focus: Commitment to delivering exceptional service to all customers.
• Analytical Skills: Ability to analyze data and derive actionable insights.
• Adaptability: Willingness to learn and adapt to changing business needs.