Sales Support Officer

Times World Information Technology; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the technology sector is seeking a highly motivated Client Success Officer in Dubai. This role entails managing client relationships, ensuring satisfaction, and addressing any issues that may arise. Ideal candidates will have a background in business management with strong communication skills and a knack for negotiation.

Qualifications

• Proven experience in client servicing or account management, preferably in a web development or related industry.
• Excellent command of Arabic language is definitely an advantage.
• Familiarity with project management tools and methodologies.

Responsibilities

• Establish and maintain strong relationships with clients through regular communication.
• Collaborate with development team to meet project timelines.
• Prepare project proposals and manage project budgets.

Skills

Communication

Interpersonal skills

Negotiation

Organizational skills

Data analytics

Education

Bachelor's degree in Business Administration, IT, Marketing or related field

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

We are seeking a highly motivated and detail-oriented individual to join our as a Client Success Officer, who will be based in Dubai, United Arab Emirates. The successful candidate will be responsible for managing and maintaining relationships with our regional clients, ensuring their satisfaction with our services, and addressing any issues that may arise.

Key responsibilities:

Establish and maintain strong relationships with clients through regular communication and updates

Collaborate with the development team to ensure that project timelines and deliverables are met

Communicate effectively with clients to understand their requirements and provide them with regular progress updates

Manage client expectations by addressing any concerns or issues that arise during the project lifecycle

Prepare project proposals and manage project budgets

Provide timely and accurate reports on project status and client feedback

Identify and pursue new business opportunities with existing clients

Act as the primary point of contact for clients and respond to their inquiries in a timely and professional manner

Requirements (Qualifications/Experience/Competencies)

Bachelor s degree in Business Administration, IT, Marketing or a related field

Proven experience in client servicing or account management, preferably in a web development or related industry

Strong communication, interpersonal, and negotiation skills

Excellent command of Arabic language is definitely an advantage

Excellent organizational and project management skills

Data analytics skills and market research experience would be an added advantage

Ability to work effectively in a team environment and under pressure

Familiarity with project management tools and methodologies

Prior experience working with government entities in the UAE is preferred

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]