Sales Support Lead [Salesforce software expert]

PIPECARE Group; Ajman; On-site; AED 70,000 - 100,000; Full time

Job summary

PipeCare Group, une entreprise leader dans le secteur pétrolier et gazier, recrute un Sales Support Lead. Ce rôle clé nécessite une expertise en Salesforce et une expérience commerciale avérée pour optimiser les processus de vente et garantir une excellente satisfaction client. Vous travaillerez en étroite collaboration avec les dirigeants pour développer des stratégies d'amélioration des ventes, en assurant une formation continue à l'équipe.

Qualifications

• Minimum 5 ans d'expérience dans la préparation de soumissions commerciales et techniques dans le secteur pétrolier et gazier.
• Compétences en communication et en présentation excellentes.
• Capacité à soulever jusqu'à 50 livres et à effectuer des tâches de mobilité dans des environnements industriels.

Responsibilities

• Analyser les procédures de vente actuelles pour identifier les inefficacités.
• Implémenter des outils Salesforce pour rationaliser les processus et former l'équipe de vente.
• Atteindre les objectifs de vente et maintenir de bonnes relations avec les clients.

Skills

Communication

Vente

Analyse de données

Formation

Multitâche

Education

BS/MS en Ingénierie

MBA

Tools

Salesforce

Logiciels de présentation

Job description

PipeCare Group [UAE] is seeking a dynamic and experienced Sales Support Lead [Salesforce software expert].

With over 20 years of providing technology and service-focused solutions to the oil and gas industry, PipeCare Group helps customers ensure the integrity of their pipeline and facility assets.

Position Summary:

The Sales Support Lead [Salesforce software expert] will develop innovative solutions to meet and exceed customer expectations, with a strong customer focus and outstanding sales skills.

Key Responsibilities & Authorities:

• Analyze current sales procedures to identify inefficiencies.
• Implement Salesforce tools to streamline processes, provide training, and optimize sales workflows, ensuring high-quality data input.
• Collaborate with the CEO and Territory Director to develop and execute sales improvement strategies.
• Provide ongoing support and training to the sales team on Salesforce processes.
• Monitor and evaluate KPIs to measure success of changes.
• Document and track all client inquiries.
• Ensure proper assignment of inquiries to project numbers and obtain bid approval.
• Review cost estimates, technical proposals, and submit to Sales Director.
• Prepare technical proposals for strategic projects.
• Review bid bond requirements and coordinate with departments during bidding stages.
• Coordinate logistics for mobilization/demobilization and ensure site surveys are conducted when appropriate.
• Update customer information and manage sales flow chart activities.
• Prepare cost estimate reports and provide reports to VP, country manager, and sales director.
• Submit weekly and monthly reports and ensure timely communication of inquiries.
• Ensure timely response to inquiries and complete bid submissions before deadlines.
• Manage project transfers within 2 days of client confirmation.
• Achieve sales targets and maintain good customer relationships.
• Review technical and commercial proposals before release.
• Distribute inquiries evenly within the technical sales team and escalate approval delays.
• Assist Business Development Managers with commercial matters.
• Monitor global e-tender portals for new tenders.

Qualifications:

• BS/MS in Engineering or equivalent with sound commercial skills; MBA preferred.
• Additional qualifications or courses in commercial activities.
• Proficiency in English; other languages advantageous.
• Excellent communication and presentation skills.
• Solid computer skills and technical knowledge of ILI products and industry standards.
• Minimum 5 years’ experience in commercial and technical tender preparation, preferably in Oil & Gas sector.
• Strong selling capability and knowledge of commercial aspects.

Physical and Mental Requirements:

• Ability to lift up to 50 pounds and perform mobility tasks in industrial environments.
• Effective communication skills and ability to multitask.
• Willingness to wear safety equipment and perform duties in various environments.

About PIPECARE Group:

PIPECARE Group offers comprehensive In-Line Inspection services using advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools to detect pipeline anomalies accurately.

We are an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or other protected characteristics.